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Home Lending Sales Manager
Home Lending Sales Manager-March 2024
Lakeville
Mar 3, 2026
About Home Lending Sales Manager

  Responsible for the achievement of the banks first lien home lendingclosed volume goals and fee income goals, as well as controlling origination-related expenses in accordance with the business line budget. Provides leadership and technical expertise to assigned Home LendingLoan Originators in achieving volume goals and budget parameters. Responsible for the coordination of business development efforts for the Home LendingDepartment. Assists the Director of Home Lending Saleswith coordination of marketing and product development efforts. Work as a team player in conjunction with the Directors of Home Lending Sales & Operations,Operations,and Secondary Market Managementto assure the smooth operational process flow from origination to closing. Responsible for guidance and training of Loan Originators on the Bank's Home LendingLoan Origination System.

  Education and Experience:

  Bachelor's degree in Business, Finance, Marketing or Communications or equivalent education and work experienceMinimum 5 years experience in loan originations

  Must possess leadership competencies that include but are not limited to engaging the team to deliver measurable outcomes and achieve desired results and developing, coaching and mentoring team members

  Skills and Abilities:

  Excellent verbal and written communication skills

  Excellent customer service skills – internal & external

  Excellent business develop skills

  Knowledge of Secondary Market requirements, State & Government programs

  Demonstrates leadership skills

  Broad based knowledge of all aspects of residential mortgage

  Must be highly independent and ability to multi-task in high-pressure environment.

  Unique Job Characteristics and Requirements:

  Must work nights and weekends as needed to assist loan originators with business development activities, outside networking events, trade shows, etc. Must be willing to travel extensively throughout defined state(s) region. May require overnight stays. NMLS Certification required or ability to obtain upon hire.

  Tasks Performed:

  50% Train, develop and mentor assigned Mortgage Loan Originators, relative to review of loan pre-qualification, pre-approval, and application packages, weekly pipeline of loans, monthly closings and business development activities. Lead Originators in achieving closed loan production goals while adhering to budget.

  20% Business DevelopmentNetworking. Coordinate and manage business development and networking efforts with internal and external customers including business development calls to Realtors, Home Builders and other referral sources as well as participation in trade shows, educational events andor promotional events. Lead the development of productive referral relationships with branches and other Bank Business Partners in order to maximize mutual cross selling opportunities and promote profitable growth within assigned states/region.

  15% Establish individual loan production goals for each assigned loan originator. Conduct quarterly coaching sessions with each loan originator to gage performance to goal, update market changes/needs and provide business line metrics to assist tracking results to date.

  5% MarketingProduct Development. Assist with marketing and product development efforts including facilitating or performing market research, conducting profitability and feasibility analysis and making recommendations regarding product or promotional promotions.

  5% Work with Home Lending Operations Manager to ensure the smooth processing of loans from origination to closing and the achievement of established high quality customer service standards to include reduced turnaround closing times.

  5% Other duties as assigned.

  Physical Requirements:

  Communicate effectively with internal and/or external customers

  Stationary 75% of time or greater

  Move Objects to Maximum 10 lbs

  NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees - like our Student Loan Repayment Program. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company.

  EEO is the law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)

  EEO is the Law Poster Supplement

  Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Family Medical Leave Act (FMLA) Poster

  Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

  NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment.

  NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at [email protected]. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.

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