Helper Service Technician

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　　Date: Jan 18, 2024

　　Location: Poplar Bluff, MO, US, 63901

　　Company: Spire Inc.

　　Company Overview

　　At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of everything we do. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

　　And we find the best by hiring those who share our values of drive, safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire vision, mission and culture to life:

　　We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance

　　We collaborate: We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger

　　We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs

　　We care: We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard

　　By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

　　Summary

　　This is an entry level position that an employee starts at and will be eventually upgraded to Serviceman. Employees hired as a Helper Serviceman will be required to obtain a HVAC certification in two (2) years of the job bid being awarded, or will be terminated for cause. An employee must stay in the position of Helper Serviceman for a minimum of six (6) months and not to exceed two (2) years. An employee must obtain a HVAC certification and be deemed able to perform all of the work associated with the position of “Provisional Serviceman” in order to advance.

　　Duties and Responsibilities

　　Duties will vary greatly with the type of work assignment. They may range from simple appliance connection to the installation of complicated industrial or commercial equipment.

　　Set gas meter-all sizes including iron cased meters. Perform meter changes and removes (all sizes) for cause. Reset meters, involves reconnection of same. Install, extend or repair fuel runs. Connect and disconnect risers.

　　Connect all gas fired appliances, domestic, industrial and commercial, including vent connection when required. This will also include some small electrical work that can include installing electrical connections, thermostats, pressure controls etc.

　　Adjust and service all gas designed appliances. This includes (but not limited to) furnaces, space heaters, water heaters, grills, logs and ranges. This includes both domestic and commercial applications. No attempt has been made to list all gas fired equipment serviced under this job classification.

　　Record meter numbers, sizes and readings whenever required. Also record time consumed on job. Issue necessary stock transfers or requisition for material and fittings required for the job. Must complete work order by inserting the information as requested thereon. Accident and damage reports must be made at the time of occurrence. Daily route sheet must be properly filled out. Operate truck from job to job.

　　Have the skill and ability to correctly conduct a leak procedure and to accurately search for a leak and make repairs on both inside and outside gas leaks. Also, to be able to follow Company policies/procedures concerning handling all emergencies.

　　May perform other related tasks, as assigned.

　　Essential Characteristics and Competencies

　　Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives

　　Ability to work under pressure and meet tight deadlines

　　Ability to adapt in a fast-moving and changing culture

　　Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people

　　Ability to work independently and manage time effectively to meet individual goals and deadlines

　　Ability to work as part of a team and display a positive attitude for this dynamic environment

　　Supervisory Responsibilities

　　none

　　Required Education (certifications, licenses)

　　High School Diploma or GED Equivalent.Required knowledge, skill and abilities

　　Complete a HVAC certification within two (2) years of being awarded the position of Helper Serviceman. The applicant should have some working experience with pipe and fittings such as unions, couplings, elbows, etc. The employee should possess good personal communication skills with coworkers and the public.

　　Must be required to live and be able to respond to the centralized reporting point at Hwy 60 - Pine Street and Hwy 67(Poplar Bluff) within 30 minutes

　　Customer oriented

　　Ability to do simple arithmetical calculations and follow instructions is also required.

　　Able to effectively communicate and interact with customers

　　Good personal communication skills

　　Ability to maintain a neat and clean appearance

　　Good housekeeping skills

　　Ability to keep clear and concise records

　　Must possess good writing skills to accurately fill out forms and reports

　　Should have basic computer skills and be able to navigate computer

　　Should be well versed in the Service Manual

　　Possess a valid class “E” driver’s license

　　Knowledge of and the ability to use all necessary required Personal Protective Equipment (PPE)

　　Should have the physical ability to stoop, crawl, bend, climb, lift and reach

　　Willingness and ability to abide by the required safety procedures and practices that are established by the Company.

　　Ability to read, write, speak English

　　Should know the basics of Electricity and be able to read a schematic

　　Ability and willingness to work mandatory overtime during the week and on weekends

　　Identify and recognize potential safety hazards in and around your work area

　　Have the knowledge and skills to be able to find inside and outside leaks

　　Ability to follow Company policies and procedures

　　Physical demands, environment and schedule

　　Regularly performs work outside on customer’s property in all weather conditions.

　　Lifting up to 50 pounds, 51 to 100 pounds rarely

　　Frequent walking, standing and driving

　　Push/Pulling up to 100 pounds of force

　　Work hours based on business needs

　　Overtime and/or travel based on business needs

　　Works in hazardous traffic conditions

　　Posting Requirements

　　Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

　　Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer.

　　We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.

　　Job Location: Poplar Bluff Job Segment: Gas, Gas Technician, Electrical, Technician, Energy, Engineering, Technology

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