WGNSTAR is currently recruiting for a Head of Operations - Arizona. Reporting to the company COO, the role will be responsible for leading WGNSTAR operations in accounts in the South West.

　　The ideal candidate will have 5+ years recent experience in a similar role within the Semiconductor Manufacturing industry. Previous management experience is a must.

　　Candidates must demonstrate experience in operational performance management with an in-depth knowledge of customer manufacturing requirements, equipment, protocols and KPI’s.

　　Shift: Monday-Friday. Must be able to travel locally and domestically.

　　The principal duties and responsibilities will be:

　　Point of contact for customer, responsible for coordinating all account activity and support. Responsible for the overall leadership & management of operations on-site.

　　Responsible for contributing to site management initiatives and ensuring that the expertise and resources of the organization are available to support any agreed initiatives.

　　Implement policies & procedures

　　Report on performance KPI’s and metrics to Customer & WGNSTAR.

　　Technical mentoring to Operations teams

　　Drive high standards to achieve quality, safety and operational excellence.

　　Coordinate and participate in site meetings between the business teams and customer.

　　Actively seek out and pursue business development opportunities with new and existing customers.

　　Represent WGNSTAR planning, operational & business development meetings.

　　Management, supervision, coordination and monitoring of employee and team performance.

　　Communicate strongly and effectively with all points of contact.

　　Manage the finance of operations and control cost.

　　Ensure the Health and Safety of staff/contractors working under WGNSTAR direction is of the highest standard.

　　Challenge existing company standards to ensure best in class.

　　Plan and take action to protect Company & Customer assets, reputation and ensure business continuity.

　　Requirements:

　　Ability to Travel 

　　Fluency in English – spoken & written

　　Minimum of 5 years’ experience in a management role.

　　Customer friendly, presentable, and personable as a Company Representative

　　Previous experience in a similar environment

　　IT proficient with ability to write clear, coherent, concise and professional e-mails/letters/presentations

　　Customer/market knowledge

　　A background in Semiconductor Services

　　Leadership, coaching and mentoring.

　　Strategic thinking

　　Decision making ability

　　Problem Solving Skills

　　Demonstrated communication and organizational skills

　　Strong interpersonal skills

　　Drive to identify, grow and deliver business development opportunities.

　　Physical Effort/Activities: On a continuous basis will work in an office environment, sit at desk for a long period of time, intermittently answer telephone and use a computer to communicate. On an occasional basis in the performance of duties, may be required to walk, stand, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

　　Other compensation: We offer Benefits such as Medical, Dental, Vision, 401k, Paid Vacation, and Select Holidays.

　　This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

　　WGNSTAR does not require assistance from Recruitment Agencies. Thank you.

　　The people who thrive most on our teams are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, adapt quickly to changing environments, and leverage their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

　　Equal opportunities and Social Governance

　　WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

　　WGNSTAR place an immense emphasis on equal employment, encourage diversity in the workplace, and apply an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

　　Through our wellness programs Globally, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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