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Guest Services Executive - Front Office - Jumeirah Emirates Towers
Guest Services Executive - Front Office - Jumeirah Emirates Towers-September 2024
Dubai
Sep 12, 2025
About Guest Services Executive - Front Office - Jumeirah Emirates Towers

　　PURPOSE

　　Provide guests a unique and outstanding experience. Exhibit a friendly and professional demeanor in all guest interactions, warmly welcome and orient guests and provide effective and efficient guest service.

　　Must possess extensive knowledge of respective domain (Spa, Health Club, Front Office Operations & Experience Team) answer all queries associated with facilities, products, and services to all members/guests. Guide, promote and upsell product and services associated with respective domain (Spa, Health Club, Front Office Operations & Experience Team) where applicable thus contributing to increase sales and repeat business. Answer phones and use applications as per respective domain to handle bookings, scheduling and billing.

　　JOB DETAILS

　　Job Title: Guest Services Executive

　　Grade: 9-Individual Contributor

　　Region: Global

　　Location: Global

　　Function: Rooms

　　Reports To: Team Leader | Supervisor

　　Direct Reports: Not Applicable

　　Financial Accountability: Not Applicable

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