Process Design & Re-engineering Lead

　　HR Partner & Delivery sits at the center of Citi’s HR business solutions. This newly created team future proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employee by leveraging technology to provide simple and effective employee focused processes.

　　This role will support the HRP&D team to deliver process design and re-engineering solutions, ensuring the employee and manager experience is foremost in the design thinking. This role will be an individual contributor role reporting to the Head of Process Design and Re-engineering. Working in an agile environment partnering with project managers and specialist supporting process change.

　　Responsibilities:

　　Prioritizing, managing and supporting analysis, design, development, and implementation of global HRPS processes and the supporting Citi technology

　　Providing innovative approaches to ensure successful transformational change is implemented consistently across all HRPS sites globally.

　　Conducting workshops and reviews in support of system redesign and HR business process reengineering (BPR)

　　Defining process narratives and documenting workflow , identifying opportunities for productivity and efficiency.

　　Evaluating the efficiency of controls and improving them continuously

　　Developing global implementation plans engaging appropriate stakeholders , HR Business Partners, HR Delivery, HR disciplines, technology, legal and risk and control as appropriate.

　　Accountable for defining HRP&D technology requirements, and overseeing the writing of detailed business and system design requirements

　　Leveraging data to provide insights for the HRP&D on identifying future design and re-engineering opportunities

　　Initiates the design, implementation and communication of key processes related to the processes managed by HRP&D.

　　Ensures process design and re-engineering outcomes are effectively analyzed, reported and actioned

　　Participates in ongoing communication across the global business to engage all global employees in initiatives, processes and updates

　　Responsible for planning and forecasting requirements in terms of resource management and allocation of work within the workstream or project.

　　Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

　　Qualifications:

　　10+ years experience

　　Strong communication skills at all levels (written and verbal)

　　Ability to work in agile and autonomous environment.

　　High level of self-motivation and planning in order to achieve goals and meet deadlines.

　　Ability to make considered risk decisions when ambiguity is a factor.

　　Process oriented with the ability to conceptualize ideas

　　Change management experience with a strong employee/manager focus

　　Practice Citi Lean principles or an equivalent certification in process design or re-engineering

　　Education:

　　Bachelor’s/University degree, Master’s degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

　　Human Resources

　　Talent, Development, Learning & Diversity

　　Full time

　　Tampa Florida United States

　　$119,680.00 - $179,520.00

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.