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Ground Operations Agent
Ground Operations Agent-February 2024
Des Moines
Feb 10, 2026
About Ground Operations Agent

  Full Time Benefits:

  Profit Sharing

  Medical/Dental/Vision/Life/ Disability Insurance

  Medical Travel Reimbursement

  Legal, Identity and Pet Insurance

  401K with an employer match

  Employee Stock Purchase Plan

  Employee Assistance Program

  Tuition Reimbursement

  Flight Benefits

  Paid vacation, holidays, and sick time

  Part Time Benefits:

  Profit Sharing

  Medical Travel Reimbursement

  Legal, Identity and Pet Insurance

  401K with an employer match

  Employee Stock Purchase Plan

  Employee Assistance Program

  Tuition Reimbursement

  Flight Benefits

  Sick time

  Summary

  The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.

  Visa Sponsorship Available

  No

  Minimum Requirements

  Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

  Education: High School or Diploma/GED

  Preferred Requirements

  *Must be highly motivated with a positive attitude.

  *Ability to work efficiently under time constraints.

  *Able to attend required training.

  Job Duties

  *Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.

  *Operate ground service equipment.

  *Marshal aircraft to and from gates.

  *Provide proper handling of baggage requiring special care.

  *Service aircraft lavatories.

  *Responsible for aircraft security searches and commissary security searches as required.

  *Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.

  *Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.

  *Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, pushback tractors, deicers, etc.

  *Able to communicate using a two-way radio.

  *Effective communication skills, both verbal and written.

  *Perform aircraft interior cleaning as required.

  *Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies.

  *Inventory tracking as required.

  *Other duties as assigned.

  Physical Requirements

  The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

  Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), emperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.

  Essential Services Provider

  Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies.Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

  EEO Statement

  Equal Opportunity Employer: Disability/Veteran

  For more information, see

  People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.

  Allegiant is an equal opportunity employer and will not unlawfully discriminate against qualified applicants or Team Members with respect to any terms or conditions of employment based on race, color, national origin, ancestry, gender, sexual orientation, age, religion, creed, marital status, military service status, union/non-union activity, citizenship status, or other characteristic protected by state or federal law or local ordinance. This includes compliance with all federal, state and local laws providing for nondiscrimination on the basis of disability in all aspects of the employment process and the requirement to provide reasonable accommodations to qualified individuals with disabilities in accordance with those laws.

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