Description

　　Do you aim to have a dynamic impact on the world?

　　Are you up for creating solutions and solving tomorrow’s problems today?

　　Then we have the opportunity for you!

　　We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

　　These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

　　Key job responsibilities

　　Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center:

　　Support safety programs and compliance to ensure a safe work environment for all associates

　　Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX

　　Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team

　　Conduct shift planning and forecasting, alongside assigning and directing work

　　Plan for and identify root causes of inventory deviation, via cause and effect analysis

　　Review and analyze customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents

　　Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover

　　Appraise the performance of team members; developing, rewarding and coaching employees

　　Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity

　　Gain expertise in key fulfillment center process paths, as well as exception handling; we need you to ensure that process discipline is adhered to across all shifts and departments

　　Liaise with Area Managers and Operations Managers to support the communication of all policies related to process compliance, drive continuous improvement through removing obstacles, i.e setting area readiness standards

　　Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures

　　We are open to hiring candidates to work out of one of the following locations:

　　Swiebodzin, POL

　　Basic Qualifications

　　Bachelor’s degree (or working towards a bachelor’s degree)

　　Advanced proficiency in written and verbal English and local language

　　Relevant experience in performing data analysis

　　Preferred Qualifications

　　Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

　　Experience of communicating with a wide range of stakeholders, including your peers and leadership

　　Experience in a logistical working environment

　　Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.