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Global Trade & Customs Compliance Manager - Charlotte, NC
Global Trade & Customs Compliance Manager - Charlotte, NC-April 2024
Charlotte
Apr 2, 2026
About Global Trade & Customs Compliance Manager - Charlotte, NC

  Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

  Bringing out the best in people

  As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

  Working at Dentsply Sirona you are able to:

  Develop faster - with our commitment to the best professional development.

  Perform better - as part of a high-performance, empowering culture.

  Shape an industry - with a market leader that continues to drive innovation.

  Make a difference -by helping improve oral health worldwide.

  Scope:

  The Global Trade & Customs Compliance Manager will help lead and support our global trade initiatives ensuring company compliance with import and export laws and regulations while driving technological upgrades and ERP system optimization. Focus will include, but is not limited to, CBP, FDA and other PGAs. Strong experience with international tax and VAT applicability desired. This role will lead, and support initiatives to reduce costs, improve cycle times, minimize customs duties and enhance the visibility and security of our supply chain network. This role will be a key decision maker in enhancing and streamlining our global trade processes at Dentsply Sirona. Customs Broker’s License is a requirement for this role.

  Key Responsibilities:

  Manage HTS classification updates and reclassification initiatives

  Manage duty drawback / Reconciliation / Minimization

  Manage import and export compliance assessment including ACE ownership.

  Institute and manage duty reconciliation processes

  Global SME for Customs Compliance

  Help lead implementation of Global Dashboard / Scorecard of customs clearance performance, brokerage fees and additional KPI’s related to Global Trade Compliance

  Help develop global processes

  Identify savings via HRS classifications.

  Drive FDA and PGA relationships and reporting

  Key required behaviors:

  Develops and promotes Dentsply Sirona’s vision and direction.

  Advocates on behalf of the customer.

  Strong collaborative skills

  Commitment to growing and sustaining a culture of compliance

  Consistently meets Company standards, ethics and compliance requirements.

  Strong results orientation and analytical skills.

  Clear and effective communication with key stakeholders, which span across multiple levels, socio-geographic areas, and functional expertise.

  Dentsply Sirona leaders are expected to successfully demonstrate behaviors aligned with the Dentsply Sirona Values and Competency model. Those competencies include:

  Talent Management

  Leading Change

  Strategic Thinking

  Drive for Results

  Customer Focus

  Teamwork

  Integrity

  Problem Solving

  Accountability

  Innovation and Creativity

  Education:

  Bachelor’s Degree in Business, Logistics or related field.Certifications/Licensing:

  Licensed Customs BrokerYears and Type of Experience:

  5+ years of experience in Global Supply Chain / Logistics / Customs Compliance / Global TradeKey Required Skills, Knowledge and Capabilities:

  Import Customs Brokerage experience

  Harmonized Tariff classification expertise

  Free Trade qualification experience

  Experience with SAP GTS or similar

  Knowledge of US export control procedures

  Experience with US partner government agencies (FDA, EPA, USDA, etc.) Work experience in an international trade environment.

  Experience with Medical Device / Pharmaceutical Industry a plus

  Excellent communication and follow up skills to manage expectations and resolve conflicts with stakeholders.

  Strong numerical problem-solving skills. Ability to generate cogent reports from diverse data

  Ability to collaborate with cross functional teams on an international basis.

  Proficiency with Excel and PowerPoint a must.

  Ability to define problems, collect data, establish facts, and draw valid conclusions.

  LANGUAGE SKILLS:

  English requiredDentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

  If you need assistance with completing the online application due to a disability, please send an accommodation request to [email protected] ([email protected]) . Please be sure to include “Accommodation Request” in the subject.

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