Description:

　　The Global Delivery Manager (GDM) is responsible for managing the delivery pipeline and providing direct oversight and quality controls for a group of projects being proposed and delivered simultaneously in a global, regional, account, or practice area. The GDM’s are also responsible for the guidance and mentorship of a team of delivery managers based in that region or practice area within their purview. This role supports between $10M- 40M and $25M- 70M in consulting revenues under Delivery on an annual basis. Key Accountabilities and Priorities: Solution Qualification and Development • Provide practice delivery leadership and project management expertise to the Solution Architects for development of client solution artifacts. • Responsible for developing Key Performance Indicators that will drive value to the client and help grow TEKsystems business. • Ability to understand and lead complex development programs Resource Management • Responsible for effective personnel management, development and mentorship of team of delivery managers. • Responsible for managing the interview process for new project/program/engagement management resources. • Mentor, manage and develop project team members. • Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies. • Conduct midyear, annual reviews and provide feedback throughout the year on employee performance where required. • Effectively manage resources to ensure that operational costs are in line with revenue and profitability while maintaining coverage for upcoming projects. Project Management • Manage expectations for start date, schedule and ramp up time frame. • Ensure knowledge transfer from solution team to delivery team. • Guide and mentor Delivery Leaders to find alternative solutions to meet client expectations. • Ensure project team requirements are communicated and team is established. • Work closely with Project Management Office and Global Practice Managers to assign delivery manager and team members. • Ensures kick off and Project Management Life Cycle compliance throughout the engagement. Quality Assurance/Project Requirements • Monitor compliance of Master Service Agreements (MSA) and Service Level Agreements (SLA) while ensuring contractual requirements are addressed and met. • Ensure Service Level Agreements (SLA) metrics reporting requirements are understood and followed IT Facilities Requirements. • Ensure all security requirements, physical space and IT/Software/Networking requirements are understood, implemented and met. • Ensure Training Requirements, industry regulations, client specific requirements are met.

　　Skills:

　　Project management, Agile, Scrum, Full stack, Cloud, Customer retention, Devops, Team management, Full stack development, Pmp, Team oriented, Stakeholder management, Service delivery, Agile methodology, Technical skills, Implementation, Driving, Digital, Sales, Architecture, Ms project, Reporting, Sdlc, Program management, Development, Delivery management

　　Top Skills Details:

　　Project management,Agile,Scrum,Full stack,Cloud,Customer retention,Devops,Team management,Full stack development,Pmp,Team oriented,Stakeholder management,Service delivery,Agile methodology

　　Additional Skills & Qualifications:

　　As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us.

　　Experience Level:

　　Expert Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.