Markets Transition Management is a fast paced, client and business facing role with growing digital capabilities. This dynamic and evolving team offers tremendous opportunity for those interested in client service, financial markets and digitalization.

　　Job Summary:

　　Markets Transition Management works closely with Corporate and Investment Bank Markets Sales, Trading, clients and internal partners to prepare clients to trade Markets products. Transition Manager fields and tracks requests, relays requirements and coordinates with Reference Data, Know Your Client, Accounts, Credit, Legal and Operations teams to ensure client is onboarded seamlessly and ready to trade within targeted timeframe. Goal is to deliver an excellent client experience in line with the needs and objectives of the client, Corporate Investment Bank Markets business and Digital Client Service organizations. The team operates globally, supporting clients and Corporate and Investment Bank Markets business in United States, Europe and Asia Pacific regions.

　　Job Responsibilities:

　　Client Focus - Provide each client an excellent onboarding experience while working in a fast paced, multiple asset class, multiple partners, evolving environment while adhering to controls and transparency requirements.

　　Consultative Service : Ability to leverage business analytic skills and apply client, product and process knowledge to answer questions and discern/relay onboarding requirements, steps, expected timeframes and status for diverse set of requests to clients and internal partners.

　　Internal Partner Coordination - Build strong relationships with internal partners, e.g., Sales, Reference Data, Know Your Client, KYC, Accounts, Credit, Legal and Operations teams to establish transparent, controlled and efficient environment.

　　Project Management - Work with technology, data and partner teams to continually improve platforms, automation and client metrics to facilitate achievement of "best in class" onboarding service.

　　Required Qualifications, Skills and Capabilities'

　　Minimum of three years experience in client facing role, onboarding or relevant business partner groups.

　　Advanced knowledge of Markets products, industry landscape, platforms and core controls

　　Excellent project management, organizational, and time management skills

　　Excellent communication and client management skills

　　Results-focused, ability to manage high volume of requests in dynamic operating environment.

　　Ability to navigate diverse process flows and data sets and drive process enhancements.

　　Proficient in Microsoft Office applications (Excel, Word, PowerPoint)

　　Preferred Qualifications, Skills and Capabilities'

　　Experience designing technology enhancements and use of business analytic/automation tools.

　　Business Analytics experience and/or proficiency with data management tools preferred, e.g., Python, Alteryx, Tableau, QlikView

　　JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

　　We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

　　Base Pay/Salary

　　New York City, NY $74,100.00 - $128,000.00 / year