Champions Do More

　　Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.

　　It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

　　Responsibilities

　　Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs

　　Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint

　　Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed

　　Monitor and attain production goals and standards: Ensure all repairs are in line with Service King and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety

　　Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave

　　Manage daily production flow: Communicate with team (Body Technicians, Repair Planners, Shop Assistants) to ensure production is moving as needed to meet delivery requirements

　　Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE’s estimates as needed, and lock final estimates

　　Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities

　　Qualifications

　　Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers

　　Aptitude in decision-making and problem solving

　　Ability to lead and work collaboratively with others to meet shared objectives

　　Demonstrated ability to meet deadlines and achieve successful results

　　Proficient knowledge and use of estimating software, CCC ONE Total Repair Software

　　Proficient with Computers and other technology

　　Valid driver’s license required

　　Benefits

　　Competitive pay

　　Weekly Paychecks

　　401K with company match

　　Medical/Vision/Dental Insurance

　　Additional elective benefits

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　　Job Post Information* : Posted Date 2 days ago (1/24/2024 1:59 PM)

　　Job ID 2024-4006

　　# of Openings 1

　　Category Operations Management