JOB REQUIREMENTS: Come join our team! We are hiring! We are currentlyhiring a Front Desk Specialist in Milwaukee, WI. This is a full-timeposition that does not require working late nights, weekends, orholidays. Hours - Monday -Thursday 9 am - 6 pm and Friday 8 am - 5 pmWhy Progressive Community Health Centers? Founded in 1999, ProgressiveCommunity Health Centers is an independent non-profit organization thatoperates four clinic locations in Milwaukee, Wisconsin. More than 100employees support our agency\'s mission to improve the health andquality of life of the community by providing culturally competentservices that address identified needs. We provide high quality,comprehensive care to roughly 16,000 patients annually, a majority ofwho are low-income. No one is ever turned away from our clinics based oninsurance status or ability to pay. We value a patient-centeredphilosophy and provide range of services that include family medicine,internal medicine, women\'s health, urgent care, dental, radiology andintegrated behavioral health. We also offer supportive services such ascase management, health education and benefits enrollment. Summary TheFront Desk Specialist performs tasks that occur early in the revenuecycle process that have an early impact on patient experience andrevenue outcomes. The Front Desk Specialist is responsible for greetingand accessing patients in need of services, performing data collection,providing patient education, directing patients and visitors to theappropriate areas, scheduling appointments and assisting with patientflow. Hours: M-F 8am - 5pm Responsibilities Provides patients withexcellent customer service, including greeting and assessing patientservice needs. Performs pre-registration, which includes capturingpatient demographics and third-party insurance precertification orpreauthorization requirements prior to the appointment. Performs patienteducation about importance of providing insurance cards and requiredpayments at the time of service to improve the accuracy of claimssubmission and increase up-front cash collections. Articulates anyoutstanding balances and payment obligations to patients at the time oftheir service. Utilizes payer eligibility websites to verify patientinsurance coverage and inputs changes and eligibility updates into EPIC.Works closely with financial counselors to assess and refer uninsuredand underinsured patients for a sliding fee assessment in accordancewith Federal Ch. 330 requirements. Answers questions and providesinformation in compliance with HIPAA laws and other organizationalpolicies. Performs other job-related duties as may be assigned.Requirements High School diploma or equivalent education. A minimum of 1year of healthcare experience, with working knowledge of Medicaid,Medicare and Commercial health plans, preferred. Experience withEpic,... For full info follow application link. EEO/Disability/Veteranemployer. ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/9EA15E7B7E404507