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Front Desk Agent
Front Desk Agent-March 2024
Crested Butte
Mar 28, 2026
About Front Desk Agent

  Create Your Experience of a Lifetime!

  Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

  With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

  Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

  Job Benefits

  Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

  MORE employee discounts on lodging, food, gear, and mountain shuttles

  401(k) Retirement Plan

  Employee Assistance Program

  Excellent training and professional development

  Referral Program

  Full Time roles are eligible for the above, plus:

  Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

  Free ski passes for dependents

  Critical Illness and Accident plans

  Job Summary:

  As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.

  Job Specifications:

  Outlet: Grand Lodge

  Expected Pay Range: $20.00 - $22.04 / hour

  Shift & Schedule Availability: Full Time, Year Round

  Skill Level - Entry to Intermediate

  Job Responsibilities:

  Work face to face with customers

  Check guests in and out

  Answer phones

  Handle all customer needs

  Maintain a professional appearance and demeanor at all times

  Help resolve discrepancies with guest bills

  Other duties as assigned

  Job Requirements:

  Must be able to communicate fluently in English

  Friendly, strong people skills

  Somewhat strong computer skills

  The expected pay range is $20.00 - $22.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

  Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

  Requisition ID 499648

  Reference Date: 01/09/2024

  Job Code Function: Front Office

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