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Fraud Specialist - Call Center
Fraud Specialist - Call Center-March 2024
Johnston
Mar 17, 2026
About Fraud Specialist - Call Center

  [SHAZAM is looking for call center professionals who can help identify and reduce fraud to protect cardholder accounts and minimize financial risks to our financial institutions. Must be able to work in a fast paced inbound and outbound call center environment that includes a variety of duties.You will acquire a comprehensive understanding of fraud case management through our fraud detection system, identify emerging fraud trends, and assist in the mitigation of fraudulent transaction activity within your first 30 days. If you have experience in banking, financial services, or fraud detection - dont miss this exciting opportunity to become part of our fraud team![Shifts Available:[1^st^shift]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}

  Tuesday - Saturday, 9am - 6pmTuesday - Saturday, 10am - 7pmSunday - Thursday, 8am -5pm[2^nd^shift]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}

  Tuesday - Saturday, 1pm - 10pm[What You'll Do:]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}

  Receive incoming and initiate outbound calls to cardholders to verify suspicious debit card activity.Multi-task, multiple screens, and talk-and-type while on the phone with cardholders and financial institutions.Maintain and exceed high level of quality and productivity standards.Demonstrate professional and respectful interaction with internal/external customers.[[]{style="white-spa

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