Entity:

　　Customers & Products

　　Job Family Group:

　　Retail Group

　　Job Summary:

　　The ROO is an organization that supports the operations of over 200 company owned and over 1,000 franchised convenience retail stores operating under the brands of Thorntons and ampm across the West Coast, Midwest, and Northeast. We are seeking guest-centric leaders with a growth and strategic approach to help us continue to build the leading convenience retail chain of the future.

　　The Manager of Food Safety and Quality Assurance (FSQA) will lead the strategy, development, and execution of FSQA plan for the Retail Operating Organization (ROO) within bp. This individual will ensure that the business meets all required food safety laws and all specific regulations in states we operate. This position will have a focus on continuous improvement and partner with Operations, Category Management, Procurement, Private Brand Team, Innovation, R&D, manufacturers/vendors/suppliers, Fresh Serve Bakery, and our distributors to drive a high degree of operational execution for all products produced, distributed, and sold across ampm & Thorntons locations. The Manager of Food Safety and Quality Assurance will be responsible for leading food safety and risk control efforts that drive standards compliance, reduce and/or eliminate risk, support growth, and protect the bp brand within our food operations. The Manager of Food Safety and Quality Assurance and their team is responsible for the development, enhancement, and sustainment of the food safety programs, processes, and tools used by our food teams. In this role, they must have the ability to identify, prioritize, and facilitate front-line focused solutions that are integrated into business processes and ensure compliance on all government regulations.

　　Job Description:

　　Key Accountabilities:

　　Drive the Strategy and Agenda for Food Safety & Quality

　　Set clear vision, goals, and management systems for FSQA that align with broader Fresh Food & Proprietary and Private Brand goals​

　　Drive the strategy, execution and continuous improvement of Supply Chain Food Safety & Quality Assurance, providing brand protection and growth through pragmatic solutions

　　Lead QA in defining and completing a vision around QA standards to ensure consistency, high food quality and safety standards are met throughout production and supply

　　Proactively drive continuous improvement process enhancements, margin management without compromise to quality, and supplier diversification recommendations

　　Accountable for creating proper food safety handling processes at all points of contact including manufacturing, distribution, product development, and site level execution of food programs. This role partners closely with the key collaborators to ensure proper procedures are being followed.

　　Oversight and execution of bp’s food recall processes and traceability programs

　　Update the Food Crisis Business Continuity Plan annually; and develop a full-scale Food Crisis training module for the annual exercise

　　Manage Supply Quality and Partner on Commercialization

　　Oversight and management over bp’s Food Safety Management System comprised of; HACCP Programs, Sanitation Standard Operating Procedures, Pest Control, Good Manufacturing Practices (GMP), Foreign Material Control, Distribution Sanitation, Chemical Control, Product Quality Assurance, FSQA Customer Complaints

　　Monitor supplier compliance including specifications, audits, cuttings, critical metrics, non-conformance monitoring

　　Track annual supplier GFSI audits, Letters of Guaranty and Certificates of Insurance

　　Oversight & management of Risk Management: risk assessment classification, product removals/mock recall, crisis leadership

　　Define, standardize, and apply FSQA strategy and risk assessment for product teams while remaining flexible to specific team needs within the defined parameters for commercialization and supplier approval and onboarding

　　Be the key regulatory contact for bp with State and Federal regulators, ensuring full compliance with regulatory and bp policies

　　Interpret federal, state and local regulatory guidelines to assure the ongoing compliance of the food safety program and convey information to internal partners for dissemination

　　Audit bp suppliers to perform evaluations of supplier, manufacturer, distributor facilities to ensure audits are satisfied according to our service level agreements, and bp standards.

　　​Provide Food Safety Guidance

　　Communicate and advise the business and other key partners on food safety protocol to protect the brand and optimize food safety performance. Perform risk analysis on new food items to determine inherent product risk

　　Advise Procurement team on proper language related to food safety to be included in all supplier contracts including but not limited to audit expectations.

　　Lead all aspects of the development and application of food safety systems and standards that adhere to bp food safety policies while fitting bp’s operating platform

　　Supervise the development of proprietary food nutritional labels to align with federal label regulations

　　Serve as Crisis team lead on issues related to food-bourne illness, product recalls, and consumer protection processes-

　　Promote and uphold a culture of food safety for store operators, franchisees and supply community

　　Advise on any quality control and food safety issues in addition to presenting plausible solutions ​

　　Essential Education

　　Bachelor’s degree in Food Science from an accredited four-year College or UniversityEssential Experience

　　8+ years of progressive food safety experience in related industry, including 5+ years in a leadership capacity

　　Certified Food Safety Manager, Certified HACCP Manager, and/or Certified ServSafe Instructor preferred

　　Strong knowledge of HACCP Food safety programs and requirements to mitigate Food Incident risks while enhancing customer satisfaction

　　Ability to provide quality control guidance, conduct food safety training and/or create trending informational presentations as necessary

　　Desirable Criteria

　　Knowledge of food safety regulations in Arizona, California, Florida, Illinois, Indiana, Kentucky, Nevada, New York, Ohio, Oregon, Tennessee, Washington preferred

　　Previous experience in Retail Foodservice or Convenience Store environment preferred

　　Strong knowledge of FSMA and PCQI requirements

　　Strong understanding of GFSI schemes and their implementation

　　Considering Joining bp?

　　At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. bp is committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, and more!

　　Travel Requirement

　　Up to 50% travel should be expected with this role

　　Relocation Assistance:

　　Relocation may be negotiable for this role

　　Remote Type:

　　This position is a hybrid of office/remote working

　　Skills:

　　Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Commercial acumen, Communication, Continuous improvement, Continuous Learning, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence {+ 11 more}

　　Legal Disclaimer:

　　We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

　　If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.