Role Purpose

　　As Food and Beverage Manager, you’ll manage food and beverage operations to ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements.

　　Key Accountabilities

　　People

　　Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers

　　Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues

　　Train colleagues to make sure they deliver with compliance and to the standards we expect

　　Recommend or initiate any HR elated actions where needed

　　Guest Experience

　　Make sure all food and beverage equipment is in operational condition and regularly cleaned

　　Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs

　　Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction

　　Responsible Business

　　Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions

　　Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef

　　Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste

　　Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment

　　Other ad-hoc duties - unexpected moments when we have to pull together to get a task done

　　Financial

　　Help prepare the hotel’s annual budget and the setting of departmental goals

　　Monitor budget and control expenses with a focus on food, beverage and labour costs

　　Working with the catering office, identify additional sales opportunities to enhance revenue

　　Drive promotions that deliver great dining experiences for guests at a good value

　　Make sure credit and financial transactions are handled in a secure manner

　　Accountabilities

　　This is the top food and beverage job in the hotel. Supervising a large number of team members in one or two food and beverage outlets, kitchens, and may include banquet facilities that cater to 500 people or less. May oversee one or more subordinate managers or supervisors.

　　Key Skills & Experiences

　　Some college and/or advanced training in food and beverage management

　　2 years of related experience, including supervisory experience, or an equivalent combination of education and experience

　　Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred

　　Must speak local language

　　Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.