Job DescriptionTo be fully engaged in providing Quality / No Harm, Customer Experience, and Stewardship by: effectively completing staffing operations, processing personnel data, schedules and management reports for Health First Staffing and customers via computerized systems. Properly placing patients in appropriate bed assignments based on diagnosis and medical needs and by providing superior customer orientated responses to everyone that requires the processing of information requests through the Patient Logistics Department and to properly assign staff according to the Staffing Department guidelines.

　　*Primary Accountabilities * * Communicates with administrative staff, floor directors/managers/staff, cath lab staff, operating room staff, emergency department, physicians and physician office staff regarding transfers and admissions * Request orders to be faxed or put in electronically from the physician for the case manager to review. * Documents and articulates clear, concise information related to patient data and scheduling transfers. Maintains data base accurately. * Initiates and follows through with performance improvement techniques for bed control, transfer center and improve customer satisfaction. * Communicates with the patient logistics team regarding all transfers. * Obtain correct coordinates and input all required information into AeroMed. * Obtain OCC number before all flights lift off. * Page all specialty teams that are required. (Trauma alerts, Stroke alerts, STEMI alerts, cardiac alets, hypothermia alert, critical care alert and rapid responses) * Flight follows aircraft with Outerlink, GSpot or verbal techniques. Ability to navigate maps using coordinates and landmarks. * Receive any reports from inbound aircraft and pass along accurate patient information to accepting units/specialty teams. * Report any weather turn downs to flight crew and other flight agencies. * Follow PAIP guidelines in time of in-air accidents/incidents. Co-ordinates search and rescue efforts as needed. * Have a working knowledge of air to ground/ground to air radio terminology.

　　*Qualifications * * High school diploma required, some college or medical experience preferred. * Medical Terminology required. * Computer proficiency required. * Knowledge of Microsoft applications required. * Excellent telephone etiquette and knowledge of us of fax machine. * Excellent organizational and interpersonal skills. * Excellent communication skills, both verbal and written. * EMT preferred. * Previous aviation experience preferred. * Previous dispatch experience in EMS, fire, police, Air Medical preferred. Certified Flight Coordinator Certification (CFC) through National Association of Air Medical Communications Specialists (NAACS) preferred, but must obtain in one year of the hire date if not certified.

　　Job: *Logistics

　　Organization: *Cape Canaveral Hospital

　　Title: Flight Communication Specialist - Patient Logistics

　　Location: Florida - Brevard County-Rockledge

　　Requisition ID: 070629