Fire Alarm Field Superintendent 1

　　ID 11006

　　Location Washington Metro Area- MD/VA/DC

　　Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11006)

　　The Fire Alarm Field Superintendent manages and oversees the work of service technicians, provides technical field service and support to the team and customers, and is responsible for planning, scheduling, and coordinating for small to medium-sized projects.

　　Project Supervision:

　　Guidance and assistance with methods of troubleshooting, PMs etc.

　　Guiding junior technicians on complex troubleshooting

　　Participating in site surveys as technical expert

　　Participating in projects planning sessions and kick off meetings

　　Participating in project mobilization working with crew leader developing plan of work

　　Periodic site visits to assure team is working the plan.

　　Meeting with customers onsite leaders for feedback upon completion of the project.

　　Develop training plans:

　　Online

　　Hands-on

　　Individual

　　Keep tracking of mandatory training (lifts/ confined space etc.)

　　Scheduling:

　　Planning manpower resources to upcoming/ongoing projects

　　Assigning technicians to service calls

　　Maintaining on-call list

　　1st level of escalation if on-call technician is not answering

　　Requirements:

　　10 years of experience in Fire Alarm OR 2 years technology degree and 8 years of experience in Fire Alarm.

　　NICET Fire Alarm Systems Level III Preferred.

　　US citizenship with Secret Security Clearance eligibility.

　　Must have valid driver’s license, good driving records to operate a MC Dean vehicle as part of this job requirement.

　　Advanced troubleshooting including researching online, system manuals to resolve problems.

　　Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation.

　　Must be able to pass a background check.

　　Must be able to pass random drug screening.

　　Above average level of attention to detail and exceptional professional work ethic.

　　Commitment to excellence and a high quality of work.

　　Ability to function in a controlled, effective manner under stress.

　　High level of customer service.

　　Strong desire to continuously increase your skill set and take on more responsibility.

　　Above average communication skills with customers, other field personnel, office staff and sub-contractors.

　　Excellent decision-making skills.

　　Strong leadership skills.

　　Team Management:

　　Knowledge gap analysis of crew members

　　Individual training plans

　　Progress tracking

　　Evaluations

　　Van inspections

　　Periodic site visits to review crew members work

　　Timesheet review and approval

　　PTO approval

　　Team Meetings:

　　Weekly online meetings

　　Monthly in-person meetings

　　Other trainings or meetings as needed

　　Field Leadership:

　　Understanding manpower needs, interviewing and hiring:

　　Open requisitions management

　　Resume review

　　Initial interviewing

　　Onboarding:

　　Badging with different Counties

　　PPE

　　Vehicle assignment

　　Initial orientation

　　Physical Requirements:

　　Exposure to computer screens for an extended period of time.

　　Sitting for extended periods of time.

　　Reach by extending hands or arms in any direction.

　　Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

　　Listen to and understand information and ideas presented through spoken words and sentences.

　　Communicate information and ideas in speaking so others will understand.

　　Read and understand information and ideas presented in writing.

　　Apply general rules to specific problems to produce answers that make sense.

　　Identify and understand the speech of another person.

　　Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

　　EOE Minorities/Females/Protected Veterans/Disabled

　　VEVRAA Contractor