Home
/
Comprehensive
/
Financial Relationship Specialist - Bowling Green, KY
Financial Relationship Specialist - Bowling Green, KY-March 2024
Virtual
Mar 31, 2026
About Financial Relationship Specialist - Bowling Green, KY

  Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer experiences.

  Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 11 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do.

  SCHEDULE: [[jobType]]

  TRAVEL REQUIRED: [[customString6]]

  COMPENSATION: [[salaryMin]] to [[salaryMax]] base salary plus potential for variable compensation. Base pay is determined by your skills, qualifications, experience, and location. Farm Credit Mid-America/Rural 1st may compensate outside of the salary range for bona fide reasons not related to membership in a protected class.

  About Our Opportunity

  Our Financial Relationship Specialist (FRS) is the first impression to every customer and guest when they visit or call into our retail offices. The Financial Relationship Specialist provides an exceptional customer experience by showing a servant’s heart and great attitude when delivering financial services.

  Responsibilities include establishing, developing, and maintaining strong and effective working relationships with internal and external customers, interacting via phone, in person and electronically, handling financial transactions, monetary accounting activities, monitoring, loan support, and cross sell activities. The Financial Relationship Specialist provides general support for the other roles and departments in the office and across the Association. All Financial Relationship Specialists represent and communicate the purpose and values of Farm Credit Mid-America and comply with our conduct policy, security policy and confidentiality expectations.

  How You Will Spend Your Time

  • Establishes, develops, and maintains strong internal and external customer relationships by listening to understand, problem resolution, offering/cross-selling beneficial products and services, and consistently providing quality service. • Utilizes technology effectively to serve customers. • Leads/Manages the office to provide a consistent level of service, which is timely, thorough, and responsive to customers, exceeding expectations. • Leads daily activities to ensure all monetary transaction processing is completed according to safe industry practices, including adherence to all applicable laws and regulations; monitors required reports. • Demonstrate strong communication skills, the ability to be empathetic, treats every conversation as an opportunity, and effectively relays information to others. • Owns and resolves account discrepancies, including credit line overdrafts, insufficient fund notifications, and delinquencies. • Manages payoff processing and lien release. • Handles mail processing and distribution. • Assist with marketing and meetings. • Performs loan related post-closing tasks. • Scans documents. • Supports all Business Segments with customer service and processing needs. • Serves as primary contact for facilities vendors, building upkeep, and maintenance. • Helps monitor non-employee access to the building. • Manages invoice and Accounts Payable coordination. • Orders and maintains office supplies. • Monitors and manages office expenses. • Works in a team environment to accomplish team goals.

  Minimum Education & Experience

  High School diploma and at least 3 years successful experience in two or more of the following areas: administrative support, financial related customer service, or computer operations.

  Mental & Physical Requirements

  This job requires the incumbent to have the ability to:

  Engage in telephone and face-to-face conversation to serve customers and give and receive information from staff, vendors, outside consultants and the public.

  Use computer. This involves reading the screen and keying/typing information.

  Speak and make presentations to individuals or groups on technical subjects related to job.

  Travel via auto or commercial transportation to carry out essential responsibilities of the job.

  Successfully interact with and represent the organization to staff, officers, board members, customers, vendors, and/or the public at all levels.

  Provide sound technical advice to leaders and other staff in the subject field(s) related to this position.

  Understand and explain various subject matter and consulting concepts, programs, terminology, and methods.

  Reason, judge, compare, calculate, evaluate, decide, and critique such information as written material, numerical data, responses to customer needs, and/or other related work activities.

  Requirements of the job include the ability to do the work, with or without reasonable accommodations.

  Farm Credit Mid-America provides a competitive total rewards package to our team members. This includes an award winning 401(k) Plan. Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family. Here is a highlight of our Total Rewards and Benefits (https://careers.fcma.com/content/Our-Benefits/?locale=en_US) .

  Farm Credit Mid-America is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability or any other category protected by law.

  #LI-ONSITE

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Resilience Program Manager
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workd
Efulfillment Warehouse Selector
JOB REQUIREMENTS: 2nd Shift - eFulfillment Warehouse Selector \$20/hrBurris Logistics Waukesha, WI, 900 Gale St., Waukesha, Wisconsin, UnitedStates of America Req #126 Monday, October 2, 2023 Would y
Pharmacy Customer Service Associate
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient chec
Lead Security Guard
Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. Recruitment Incentive, Retention
Senior Physical Therapist
Job Summary: Provides independent physical therapy management of patients under the direction of the Rehabilitation Services Director or designee. Provides physical therapy services in specialized pa
shift supervisor - Store# 69594, ALDERWOOD MALL PKWY & BEECH RD
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other
Area Supervisor
Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has al
General Manager in Training (Relocation Required)
What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we cre
Medical Assistant
Opportunities at WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for he
Facilities Co-Ordinator - Birmingham City Centre.
Facilities Co-Ordinator - Birmingham City Centre. Job ID 143398 Posted 10-Jan-2024 Service line Advisory Segment Role type Full-time Areas of Interest Facilities Management, Property Management Locat
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved