Financial AdvocateJob Location

　　Other-Remote Office

　　ID2023-10816

　　StatusOn Call

　　ShiftVaried

　　ScheduleVaried

　　Hours of Work8am - 5pm CSTResponsibilities

　　The Financial Advocate supports patients nationally from the onset ofadmission through their discharge from services. In this capacity, they workto educate patients specifically on their financial responsibility associatedwith treatment. This generally includes, review of private pay or commercialinsurance options, accurate accounting of costs, and forecasting of futurecosts for all levels of care. The Financial Advocate collects payments forhousing, documents actions and conversations in the EHR, conducts aidinterviews, and ascertains signatures from patients on regulatory paperwork.

　　Work closely with the multidisciplinary team and the patient to assistpatients with financial or insurance questions.

　　Enter clear and timely documentation in the EHR.

　　Insure Revenue Integrity

　　Maintaining a collaborative relationship with the multidisciplinary team,specifically the Addiction Counselors, Care Coordinators and Managed CareSpecialists.Any compensation listed by a job board is likely inaccurate and has not beenprovided by the Hazelden Betty Ford Foundation.

　　Qualifications

　　Required Qualifications:High School Degree or equivalent2 or more years working in customer service in a healthcare setting, workingwith insurance, registration, coding medical records and/or relatedoffice experience.Must have ability to multi-task between several computer systemsKnowledge of basic Microsoft office programs and 10-key skills, includingdata entryAble to develop effective rapport with customers, co-workers, orfamilies, actively listening to develop a positive connectionCurrent CPR Certification or obtained within 30 daysCertification must be from American Red Cross or American Heart AssociationPreferred Qualifications:

　　Associates degree

　　Knowledge of multiple health insurance plans

　　Front end patient facing or patient supporting roles and knowledge(Financial Advocate, Patient Access, Verification of Benefits, PriorAuthorization). Working directly with a patient population regardinginsurance and finances.

　　Experience working in a virtual environment

　　Min

　　USD $21.17/Hr.

　　Max

　　USD $29.88/Hr.

　　Overview

　　The Hazelden Betty Ford Foundation is the largest nonprofit addiction recoveryorganization in the United States. It is also one of the most mission-drivenplaces you will find. The Hazelden Betty Ford Foundation team is passionateabout providing hope and ultimately healing. As a living, growing andevolving institution, the Hazelden Betty Ford Foundation is - at our core- apeople-powered organization. Hazelden Betty Ford Foundation is comprised of1600+ employees, seventeen treatment sites and produces $190 milliondollars in annual revenue. This exemplary organization serves nearly 25,000people annually and is committed to provide hope and healing for thoseexperiencing addiction to alcohol and other drugs.What makes this organization unique is its total ecosystem approach toprevention, education, research, advocacy and treatment. All of theparts of the organization work together to inform, develop and deliverevidence- based practices that help people reclaim their futures and restoretheir hope.Being "a best place to work" is a strategic goal of Hazelden Betty FordFoundation and it's a goal that every employee plays an active role inhelping to achieve. Our culture is a reflection of how encouraged andenergized we each feel about contributing our ideas and performing to ourgreatest ability. Join us and do meaningful work.