Champions Do More

　　Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.

　　It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

　　Responsibilities

　　The Collision Support Specialist is responsible for the overall technician skill development and coordination of all I-CAR and Industry training. In this role, focus is on the coordination of equipment support and training, aligning with the execution of company initiatives. Simultaneously, collaborating with Operations, to increase company quality, efficiencies and profitability. These goals will be accomplished through reduced rework, and increased technician and facility performance. With coordination from the Director of Collision Technology, teammates will develop and enhance skills that will be leveraged to support revenue generation and cost reductions.

　　Improve and Sustain Overall Repair Quality: Collaborate with the Quality Assurance team to ensure repairs meet Crash Champions standards

　　User-Generated Audits: To identify underlying causes of poor quality/performance

　　Work with Shop Teammates: To enhance skills that leverage existing assets to increase the organization’s quality, efficiency and profitability.

　　Conduct Teammate Development: Focus on outlining equipment operation, best practices, safety, and maintenance; Manage all I-CAR and OEM skill development and training requirement compliance.

　　Address Skill or Facility/Equipment Based Concerns: Address concerns with the goal of improving downstream quality

　　Ensure Readiness Related to New Company Initiatives: Implement product/equipment launches, streamlining on-site implementation; Ensure that locations are preparing for emerging technology, equipment requirements, and technical repair data.

　　Support Facilities Team: Proactively troubleshoot and support vendors through Service Channel tickets.

　　Qualifications

　　5 years experience within the collision industry

　　In depth knowledge of collision repair principles, techniques, and procedures

　　Prior experience working in the Auto/Collision Repair industry

　　Ability to coach others

　　Proficient in Microsoft Office

　　Proficient in multiple virtual platforms, Microsoft Teams/Lifesize/PowerBI/Mobile Apps

　　Ability to build partnerships and work collaboratively with others to meet shared objectives

　　Possess I-CAR Certifications

　　Benefits

　　Competitive pay

　　Weekly Paychecks

　　401K with company match

　　Medical/Vision/Dental Insurance

　　Additional elective benefits

　　Submit a Referral

　　Job Post Information* : Posted Date 4 days ago (1/23/2024 1:04 PM)

　　Job ID 2024-3953

　　# of Openings 1

　　Category Operations Management

　　Days Per Week 5