Field Specialist - Work at Millbrooke Inc dba BrightStar Care Springfield/Decatur, Bloomington and Peoria   Millbrooke Inc dba BrightStar Care Springfield/Decatur, Bloomington and Peoria is seeking a professional, compassionate and reliable individual to ensure quality care for our clients and the facilities we support. If you are client focused with the sincere desire to motivate our team to provide exceptional in-home care resulting in healthy, satisfied clients, then we want you on our team!   The right candidate must be energetic and able to stay positive in stressful situations. You must be able to multitask in a fast-paced environment. You must be a problem solver that can think outside the box and implement solutions quickly.   · Support our clients and caregivers on Saturday and Sunday from 8A – 5P on call one weekend per month · Providing superior customer service, handling phone calls, and responding to all necessary requests by clients, staff members, and all other individuals needing assistance · Managing client and family concerns as well as caregiver concerns and navigating challenging situations. · Match caregivers with client needs/preferences · Ensure services provided exceed client's expectations · Data entry and other clerical duties as needed   Qualifications Include   · Must have caregiving experience with a home care agency of at least one year · Some management experience preferred - CNA preferred  · Must be able to maintain a positive attitude even when things get hectic · Excellent verbal and listening skills · Organized and detail oriented · Ability to adapt to changing work priorities and meet deadlines and schedules · Able to follow instructions and work with little or no supervision · Able to pass all pre-employment background screen   REQUIREMENTS                  CPR certification                  TB and physical within the last year  · Required education: o High school or equivalent · Job Type: Full-time · Pay - $20.00 · Driver's License     Preferred experience: · Customer Service: 1 year · Home care: 1 years