West Creek 5 (12075), United States of America, Richmond, Virginia

Principal Risk Specialist, Issues Events - Business Cards Payments

Job Description :

As a Principal Associate in Capital One’s Business Cards Payments organization, you will work with business partners to identify, manage, and mitigate risk to Capital One. You will partner with the business to help identify anomalies, and help triage for further escalations into issues and events when necessary. At Capital One, we are the first line of defense to ensure our Company remains well-managed and profitable.

We are looking for a Principal Associate to join our team which supports our business partners in helping manage and triage any anomalies, to help identify root cause, and look for trends and patterns that help gain insights to share back with our business partners in driving values for our business and customers. This individual will be part of a team that partners with the business to identify and flag areas of concern early, allowing an opportunity for Business Cards Payments to be a well-managed business.

Responsibilities:

Establish and maintain positive working relationship with business partners, compliance advisors, and other risk associates

Manage multiple tasks both independently and through collaboration with the team to meet deadlines

Drive collaboration between stakeholders to achieve overall objective of being well-managed as a business

Identify, capture, and help manage anomalies, and help triage for further escalation to issue and / or event, where appropriate

Manage Events Issues, taking and grounding ambiguous and complex issues, distilling them down to easily understood situation/complication/result, and advising the business through containment, recovery, and remediation

Other risk efforts, including but not limited to: Audit Exams support, hosting Office Hours with business, and support the Business on everyday Risk Management area

Analyze data to proactively identify root cause and impact of anomalies, issues, and events

Stay current on the changing regulatory environment and understand the impacts to your businesses

Participate in risk forums and contribute to continuous improvement of risk management practices

Basic Qualifications:

High School Diploma, GED or Equivalent Certification

At least 2 years of experience in Process Management or Project Management

Preferred Qualifications:

Bachelor's Degree

2 years of Compliance experience

2 years of Risk Management experience

2 years of Agile or Design Thinking experience

Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)

Lean, Agile, Six Sigma, Business Process Management or Project Management Certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).