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Field Service Technician
Field Service Technician-October 2024
Papakura
Oct 31, 2025
About Field Service Technician

  • Progressive and innovative global company

  • Challenging and dynamic role for industrial electricians or mechanical technicians

  • Permanent full-time role with generous rates and overtime

  • Fully maintained company vehicle, tools, uniform, mobile phone and laptop

  What we offer:

  Power your future. Start your dream career with Dematic today

  THE OPPORTUNITY

  Recently voted #1 Warehouse Automation Supplier in the world, this is an exciting time to join Dematic, with incredible growth and increased opportunities for talented employees looking to develop their careers.

  This is an exciting time to join Dematic, as we partner with some of the most innovative companies in the world. As a hands-on Field Service Technician (Industrial Electrician / Automation), you will access world leading solutions across large distribution centres, warehouses and manufacturing operations.

  The position will be located in Auckland and may require travel to other cities to periodically service our major client's.

  Don't delay, join our amazing team and deliver support to key customers, including contract repair, preventative maintenance, installations and emergency breakdown services. Experience in troubleshooting/problem solving mechanical equipment faults, along with an Industrial Electrician (licenced) background will ensure your success.

  The position will require participation in an on-call roster, with working hours covering:Monday to Friday day shift andOne or two Saturdays per month at overtime ratesTasks and Qualifications:

  PRIMARY RESPONSIBILITIES INCLUDETroubleshooting and problem solving mechanical/electrical faults on high tech automated material handling equipment and Automated Guided Vehicle (AGV)First respondent to breakdown notifications when on callPerform timely on-site preventative maintenance, service actions and other routine tasks to ensure quality outputsReport on designed/installed equipment which is not performing according to design specificationsEnsure field service incidents are completed and submitted in real time into the Dematic Service PortalClose out maintenance/breakdown tasks via Dematic CMMS databaseSubmit spare parts requests timeously and manage allocated assets including spare parts, computers and toolsUse hazard identification tools and systems to ensure safe work practices in work areas and customer sitesEnsure compliance of all health & safety legislationContribute towards continual improvement activities and inform Operations of any improvementsEnsure high standards of service, skill, ability with current productsDevelop and maintain effective on-going relationships with key customers to ensure customer satisfaction on all assignments.WHAT WE ARE LOOKING FOR

  ElectricalFull NZ Unrestricted Electrical LicenseGeneral PLC experience in Siemens S7 and SCADA preferred but not mandatory, training will be providedMechanicalFitter Trade qualification ideal, not a mandatory requirementMechanical maintenance experience is highly regardedKey AttributesExperience in automation (conveyors), wrapping machines and material handling equipment an advantageExperience in computerised maintenance systems (CMMS)Experience in pneumatic systemsAbility to work in autonomously, make decisions and be results drivenGreat team player and able to work collaborativelyStrong understanding of OHS requirements and application of safe work practicesStrong customer focus and excellent verbal, written and inter-personal communication skillsGreat team player, with an ability to work collaboratively and build and maintain effective on-going relationshipsWHY BRING YOUR CAREER TO DEMATIC?

  This is an exciting time to join Dematic. We are proud to partner with some of the most innovative companies in the world to design, build, implement, and support automated system solutions for warehouses, distribution centres, and production facilities.

  We live on the cutting edge of technology and industry and are a global leader with 11,000 employees worldwide and over 600 employees in Australia and New Zealand. Some of our largest customers are household names in grocery, pharmaceutical, and parcel delivery, and in the e-commerce online shopping businesses.Career Progression and Development opportunitiesReferral Program - $$'s paid for successful referrals to the businessCorporate Discounts on various itemsPaid Parental LeaveAnnual Flu VaccinationLearning and Development courses and study assistance - applicable to your roleAnnual flu vaccinationPLUS MORE!HOW TO APPLY

  If you would like to apply for the above position, please click on the 'Apply' button and submit your resume. Please note that due to the high number of responses, we will only respond to candidates that have been shortlisted.

  For more information visit our: www.dematic.com

  Please note that as part of the recruitment process for this position, suitable applicants will be required to complete a police background check and pre-employment medical testing including drug and alcohol screening.

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