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Field Service Representative - Lab Diagnostics
Field Service Representative - Lab Diagnostics-March 2024
Burnaby
Mar 28, 2026
About Field Service Representative - Lab Diagnostics

  Do you want to join us in helping to fightthe world’s most threatening diseases and enabling access to care for morepeople around the world? At Siemens Healthineers, we pioneer breakthroughs inhealthcare. For everyone. Everywhere.Sustainably.

  We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone to grow personally and professionally.Sound interesting? Then come and join our global team as a Field Service Representative (Lab Diagnostics) working with our hospital diagnostic laboratory equipmentsupporting the Southwest British Columbia region. Reporting to the RegionalService Manager, this role will execute all service activities assigned inan adequate and appropriate manner. This is a remote role requiring extensivetravel to support our customer needs.

  Our global team : We are a teamof 69,000 highly dedicated employees across more than 70 countries passionatelypushing the boundaries of what’s possible in healthcare to help improvepeople’s lives around the world. As a leader in the industry, we aspire tocreate better outcomes and experiences for patients no matter where they liveor what health issues they are facing. Our portfolio, spanning from in-vitroand in-vivo diagnostics to image-guided therapy and innovative cancer care, iscrucial for clinical decision-making and treatment pathways.

  Our culture : We are part of an incredible community of scientists,clinicians, developers, researchers, professionals, and skilled specialistspushing the boundaries of what’s possible, to improve people’s lives around theworld. We embrace a culture ofinclusivity in which the power and potential of every individual can beunleashed. We spark ideas that lead to positive impact and continued success.Check our Careers Site at https://www.siemens-healthineers.com/careers .

  This is a role well suited to an ambitious professional, looking for thenext step in their career.

  As a Field ServiceRepresentative (FSR) you will be responsible for:

  Installing, troubleshooting, repairing andperforming preventative maintenance on all Siemens Healthcare LabDiagnostic equipment at customer sites with minimal supervision.

  Delivering both timely and effective repairsas well as adequate training of operators to ensure optimal systemperformance, resulting in superior customer satisfaction.

  Managing financial performance within theirterritory, meeting or exceeding budget for revenue generation, expensecontrol and inventory management.

  Company assets to include a company car, cellphone, computer, tools, inventory parts, etc.

  Establishing and maintaining proper businessrelationships with customers and peers, as well as performing necessaryadministrative duties accurately.

  This position maysuit you best if what is below sounds appealing to you, in addition towanting to develop your career with Healthineers.

  Able to multitask and workin a fast-paced environment

  Accurate and displays strongattention to detail

  Demonstrates ownership andaccountability

  Exceptional communicationskills

  Excellentplanning, critical thinking and time management skills

  Required skills tohave for the success of this role:

  Biomedical Technology/Electronics or ElectricalElectronics Technologist or equivalent diploma

  2+ years technical field service experienceneeded

  Strongmechanical and technical ability and experience

  Solid computer skills with understanding of ITand Networking

  Consistentcustomer-centric mindset

  Organization,prioritization, and time management mastery

  Criticalthinking and problem-solving abilities under pressure

  Validdriver’s license

  Musthave valid passport

  Clearanceto travel domestically and internationally for training purposes (withoutrestrictions)

  The base pay range for this position is CA$65,000 - CA$85,000 CAD annually;however, base pay offered may vary depending on job-related knowledge, skills,and experience. The annual incentive target is (10%) of base pay. SiemensHealthineers offers a variety of health and wellness benefits including paidtime off and holiday pay.  

  This information is provided per the required British Columbia PayTransparency Law. Base pay information is based on market location. Applicantsshould apply via Siemens Healthineers external or internal careers site.

  Siemens Healthineers is proud tobe a Great Place to Work® certified company in Canada for 2020-2023, 2022 BestWorkplaces™ in Manufacturing, 2022 Best Workplaces™ for Health Care and 2022Best Workplaces™ for Hybrid Work.

  At Siemens Healthineers, we value those who dedicatetheir energy and passion to a greater cause. Our people make us unique as anemployer in the med-tech industry. What unites and motivates our global team isthe inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy ofpioneering ideas that translate into even better healthcare products andservices. We recognize that taking ownership of our work allows both us and thecompany to grow. We offer you a flexible and dynamic environment and the spaceto move beyond your comfort zone to grow both personally and professionally.

  If you wantto join us in transforming the way healthcare is delivered, visit our careersite at:

  https://www.siemens-healthineers.com/en-ca/about

  In our continued commitment to prioritizecolleague health, comply with customer/business partner requirements, and helppreserve our business continuity, Siemens Healthineers requires employees,contractors, and business partners to be fully vaccinated with relevant dose(s)of a Health Canada approved vaccine for all new hires by their start date.“Fully vaccinated” means it has been 14 days after receiving the full series ofa COVID-19 vaccine or combination of COVID-19 vaccines approved by HealthCanada (i.e., two doses of a two-dose vaccine series, or one dose of asingle-dose vaccine series), and which may include, at the Company’sdiscretion, any further doses in accordance with Health Canada guidelines. Exemptions will only be granted for medicalreasons or on the basis of a protected ground under applicable human rightslegislation.

  Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

  By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca .

  Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

  En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca (https://new.siemens.com/ca/fr.html) .

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