As an Assistant Restaurant Manager, you will work very closely with the Restaurant Manager to ensure smooth daily operations within the restaurant. In this role you will be working in a fast pace environment and in a challenging role which will give the opportunity to learn, grow, and be successful.

　　Responsibilities

　　Be present at the allocated restaurant and supervise the day-to-day processes to ensure smooth operations at all times.

　　Lead, coach and train respective team members while continues support towards a highly efficient and engaged workforce.

　　Contribute to the profitability of the department by maximizing sales and introducing innovative and revenue generation ideas.

　　Knowledgeable of Food and Beverage service brand standards and follow all outlet policies, brand and quality standards and operating procedures.

　　Maintain all areas of your outlet in a safe, hygienic and presentable state at all times.

　　Be customer oriented, ability to cater to customer needs promptly and effectively and ensuring exceptional customer experience and high guest satisfaction.

　　Assists manager in staff allocation, training plans, payroll and operating costs according to budget.

　　Identify labor efficiencies by working together with the rest of the F&B team in creating cross outlet synergy to capitalise on resources.

　　The duties and responsibilities described in this job description are not a comprehensive list, and as such additional tasks may be assigned to the employee from time to time.

　　Qualifications

　　Previous experience working at management level, within a restaurant / Hotel environment

　　Familiarity with restaurant management software, like OpenTable and PeachWorks

　　Customer focused and ability to listen and respond to demanding customer needs by ensuring high delivering standards of customer service

　　Interpersonal skills and excellent verbal and written communication skills

　　Excellent leadership skills with the ability to manage, develop and inspire workforce

　　Flexible to work within operational hours and not limited to (e.g. evenings, holidays, weekends)

　　Maintain positive attitude , warm personality, attention to detail and smart appearance

　　Resilient and energetic to be able to work in a high pressure and high pace environments

　　We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

　　Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

　　· True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

　　· True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

　　· True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

　　· True Responsiveness : is about providing guests with what they need, and doing so in a timely and caring manner

　　There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.