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　　Assist the Family Service Counselors with interment verifications, blind checks and memorials.

　　JOB RESPONSIBILITIES

　　Builds at-need charts

　　Verifies at-need files before sent for verification

　　Performs blind checks

　　Follows up with memorial renderings, processes and timelines

　　Notifies families when flowers are placed

　　Sets Arrangement Continuation Appointments

　　Designs memorials

　　Serves at-need cemetery families that currently own property

　　Sets follow-up visits at the at-need arrangement conference

　　Logs information for Family Service Counselors

　　Meets with funeral home at-need families

　　MINIMUM REQUIREMENTS

　　Education

　　High School diploma or equivalentCertification

　　Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)Experience

　　NoneKnowledge, Skills & Abilities

　　Ability to communicate effectively with associates, contractor personnel and client families

　　Ability to work productively with minimal supervision; achieves work objectives in a timely manner

　　Ability to resolve routine problems promptly and effectively

　　Ability to adapt to change in priorities

　　#SCI

　　Postal Code: 47150

　　Category (Portal Searching): Sales

　　Job Location: US-IN - New Albany

　　Job Profile ID: S00130

　　Time Type: Full time

　　Location Name: Kraft-Graceland Memorial Park