The Facility Operations Staff report directly to the Facility Operations Manager and works closely with the staff and clients of the Center to address all custodial and related matters including general maintenance and housekeeping services, and effective management of the building and grounds operations at the Frauenthal Center.
Diversity and inclusion are important values of the Frauenthal Center, and we are committed to striving for a diverse workforce, made up of staff that represents the community we serve.
Essential Functions:
Supports Frauenthal Center's custodial and general grounds staff mainly on nights and weekends.Provide exceptional customer service to clients and patrons.Follow specific setup and teardown instructions, pre/post-events.Performs projects and services, general cleaning and special projects as defined per event and venue.Ensure the final preparation and detailing of the Client's needs for building cleanliness and readiness prior to events.Responsible for greeting and last-minute arrangements when clients arrive for their functions.Responsible for the overall appearance of the building when on duty.Coordinate with the Facility Operations Manager regular and special cleaning or maintenance needs.Ensures safety and security processes are completed each day, i.e.: locking and securing facility following events.Meet regularly with Facility Operations Manager to determine goals and tasks to be completed.All other duties as assigned by Facility Operations Manager.Knowledge, Skills, and Abilities
Our ideal candidate will possess:
Organized with attention to detail and strong follow-through skillsAbility to work independently and in a team-based environmentProven experience with customer serviceSupports the mission, vision, and strategic goals of the Frauenthal Center and Community Foundation for Muskegon County to serve both internal and external customersFollows and supports Frauenthal Center policies and proceduresEmbraces and supports the Frauenthal Center and Community Foundation philosophies related to diversity, inclusiveness, anti-racism, and equityConducts self in a professional manner and represent the organization wellAlways maintains appropriate professional appearanceMaintains confidentiality