University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job TitleFacilities Systems TechnicianRequisition NumberRE43320Working TitleDepartment Name3CU00:Utilities & Energy ManagementWork LocationLexington, KYGrade Level41Salary Range$15.67-25.05/hourType of PositionStaffPosition Time Status Full-TimeRequired EducationAAClick here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience3 yrsRequired License/Registration/CertificationNone.Physical RequirementsStanding or walking with objects up to 25lbs; Sitting at computer workstation for extended periods; Repetitive motion; Eye strain due to monitoring of multiple computer screens; High stress, quick response environment.Shift7:00am - 3:00pm (Sunday - Saturday)3:00pm - 11:00pm11:00pm - 7:00am12:00am - 12:00pm12:00pm - 12:00amThe Delta Center operates 24/7. Work shifts/schedules may vary dependent upon staffing needs requiring evening(s), weekend(s), and holiday(s) response.Staff is subject to Call-Ins and On-Call Scheduling.Job SummaryReporting to the Facilities Systems Supervisor, this position is a critical member of a 24/7 Delta Center Operation responsible for monitoring and responding to computer systems; critical safety and security systems, including fire exit door alarm systems, incoming fire alarms, elevator alarms; multi-frequency two-way radio system; and general telephone lines, etc.; Operates equipment to receive, process, and disseminate incoming alarms and general information calls; Receives and evaluates incoming requests for public safety assistance and routes requests and/or disseminates information to the appropriate field unit(s) as required; Uses discretion in determining severity of situation and appropriate response; Utilizes problem solving and troubleshooting skills resulting in effective resolution; Reports all hazardous situations, accidents, incidents, and injuries immediately to leadership; Effectively communicates with all levels of customers in a clear, concise, and professional manner; Prepares and maintains daily activity and emergency event logs; Adheres to and enforces all departmental Standard Operating Procedures (SOP’s); Understands and complies with procedures pertaining to emergencies; Works cooperatively with superiors and other employees; Remains alert and maintains real time situational awareness; Demonstrates professional integrity and accountability in all transactions; Performs daily tests on systems and alarms to ensure proper function and back-up capability is working properly; Performs preventative and corrective maintenance on equipment; Participates in the set-up of new facilities and equipment; Completes end of shift reports and makes preparations for upcoming shift; Completes all required work documentation accurately and submits on-time.Skills / Knowledge / AbilitiesMs Windows/Office; SAP; KRONOSDriver’s License — PreferredDemonstrated ability to work in a fast-paced, collaborative environment; Effectively communicate with all levels of customers in a clear, concise, and professional manner; Understand and comply with procedures pertaining to emergencies; Demonstrate problem solving and troubleshooting skills resulting in effective resolution; Self-motivated; Carry out tasks independently.Does this position have supervisory responsibilities? NoPreferred Education/ExperienceAssociate’s Degree + 3 YearsTechnical/Skills Training + 4 YearsHigh School + 5 YearsDeadline to Apply02/04/2024University Community of InclusionThe University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.Posting Specific QuestionsRequired fields are indicated with an asterisk ().1. * Describe your experience monitoring and maintaining computerized data collection systems. (Open Ended Question)2. * Provide a brief example that demonstrates your ability to successfully develop and maintain productive relationships with others (customers or co-workers). (Open Ended Question)3. * Describe your work experience providing customer service in a fast-paced work environment. (Open Ended Question)4. * Describe your approach in resolving problems which require critical thinking. (Open Ended Question)5. * As a team member in a 24/7, Sunday - Saturday operation, you may be required to work and/or respond on evening(s), weekend(s), and holiday(s) in the event of staffing shortages, as well as be subject to On-Call or Call-Ins when necessary, are you able to meet these requirements? * Yes No6. * Where did you first see this position advertised other than on UK's online employment system? * Social Media Ad (e.g., Facebook, Twitter, Instagram, LinkedIn)* InsideHigherEd.com* HigherEdJobs.com* Diverseeducation.com (Diverse Issues in Higher Education) * HERCjobs.org (Higher Education Recruitment Consortium)* InsightIntoDiversity.com* Latinosinhighered.com* Indeed.com* Careerbuilder.com* A Colleague, Friend and/or Family Member * UK Job Fair* None of the AboveApplicant DocumentsRequired DocumentsOptional Documents1. Resume2. Cover Letter Apply Here: https://www.click2apply.net/wbREdKCDeaKyzu25rcqqRZPI235559440