Description:

　　At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Director of Operations.

　　The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

　　Duties include:

　　Responsible for short and long term planning and the management of the hotel’s Housekeeping operations

　　Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

　　Solid understanding of housekeeping and laundry supplies and pars

　　Teach employees importance of, and how to greet guests and courteously solve guest requests

　　See that inspection program is consistently maintained

　　Assure all safety and security policies and procedures are followed

　　Work closely with all other Departments

　　Inspect some rooms daily

　　Experience purchasing linens and housekeeping supplies

　　Current on latest housekeeping and laundry technology

　　Work closely with vendors to assure proper pricing, delivery, and maintenance

　　Experience teaching, supervising, and mentoring multilingual and multicultural staff

　　Ensure OSHA and ADA policies are adhered to

　　Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

　　Insures proper staffing levels for customer service goals

　　Coach and counsel employees to reflect Hyatt service standards and procedures

　　Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

　　This is not your typical career opportunity. This is the Hyatt Touch.

　　Benefits available with this position include:

　　Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment

　　401k & Retirement Savings Plan (RSP)

　　Basic Life Insurance

　　Short term disability insurance

　　New Child Leave & Adoption Assistance

　　Compassionate Leave

　　Paid Time Off:

　　Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.

　　Hire Date Through Four Years 10 Days or 80 hours

　　Five to Nine Years 15 Days or 120 hours

　　10 years or greater 20 Days or 160 hours

　　Sick Leave:

　　Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle s Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt

　　Extended Illness Days: unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year

　　Holiday Pay:

　　Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays.

　　Additional perks may include:

　　Colleague Discounted Rates as of the 1st day of employment

　　Complimentary Room Nights for full-time and part-time positions after 90 days of employment

　　Flexible Spending Account

　　Subsidized ORCA Pass or free parking at Laz parking garage

　　Tuition Reimbursement of $1,000.00 per calendar year

　　Cellphone Reimbursement

　　Complimentary Dry Cleaning

　　Employee Assistance Program

　　Relocation assistance

　　Wage Information

　　Salaried managers: The starting salary for this position is $73,000.00 which is applicable for the first year of employment. The entire range for the position is $70,600.00 to $106,000. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.

　　Qualifications:

　　Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

　　4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).

　　With opening hotels, previous hotel pre-opening experience preferred

　　Service oriented style with professional presentations skills

　　Hotel/Hospitality degree an asset

　　Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

　　Clear concise written and verbal communication skills in English

　　Must be proficient in Microsoft Word and Excel

　　Must have excellent organizational, interpersonal and administrative skills

　　Primary Location: US-WA-Seattle

　　Organization: Thompson Seattle

　　Pay Basis: Yearly

　　Job Level: Full-time

　　Job: Housekeeping/Laundry

　　Req ID: SEA004819

　　Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.