Position Title:Exam Accommodations Coordinator - Student Accessibility Services

　　Job Group:Professional & Scientific

　　Required Minimum Qualifications:High school diploma or equivalent and 5 years of related experience

　　Preferred Qualifications:Experience in an educational setting.

　　Experience working in an administrative-type role.

　　Experience using databases and software systems.

　　Experience supervising/leading individuals.

　　Experience with training others.

　　Job Description:

　　Student Accessibility Services at Iowa State University is currently seeking applicants for an Exam Accommodations Coordinator, which will be classified as a Student Services Coordinator III. Reporting through the Dean of Students Office in the Division of Student Affairs, Student Accessibility Services (SAS) coordinates reasonable accommodations for ISU students with documented disabilities and promotes access and student success at the University.

　　Duties/Responsibilities:

　　Administration and Communication

　　Manages a highly organized system for all parts of the exam referral process involving but not limited to, exam referral, entering exams, scheduling pending exams, approving exam times, printing and uploading completed exams referral forms, etc.

　　Make recommendations to the Assistant Director to implement updated processes for improving Exam Accommodations Center(EAC) procedures utilizing their expertise in exam accommodations.

　　Independently determines best course of action for elevated issues and concerns raised by students and faculty.

　　Functions as the go to resource for elevated faculty concerns related to exam accommodations for accessibility coordinators and campus partners.

　　Leads projects such as final exam week coordination and determining the implementation of new systems.

　　Manage, coordinate, and ensure various services/processes are in place to deliver reasonable accommodations with various campus partners such as CELT, facilities, and the registrar.

　　Utilize and troubleshoot the EAC information management software (Accommodate).

　　Maintain accurate and timely records utilizing Accommodate.

　　Develop and maintain use of assessment tools to assist Director and Assistant Director in data-driven reporting and decision making.

　　Assist and implement changes in processes resulting from assessment learning outcomes.

　　Student Supervision

　　Provides direct supervision and support to student employees on exam center daily operations.

　　Leads efforts to implement Career Readiness Competencies into student worker duties and responsibilities.

　　Manages recruiting, interviewing, and hiring of new student employees.

　　Trains and leads student employees through the framework of the Career Readiness Competencies.

　　Delegates daily tasks to student employees to ensure timely access for students receiving exam accommodations.

　　Provides constructive feedback to student employees regarding performance and areas for improvement.

　　Holds bi-weekly check-ins with students to review trends and/or concerns within the exam accommodations center.

　　Train students through basic level assistive technology needs supported through accommodations: an overview of reader software, dictation software, etc.

　　Student Support and Eligibility Determination

　　Meet with students, parents, and others to complete "Welcome Meetings" providing information regarding eligibility and services.

　　Work collaboratively with students to problem solve accommodation concerns.

　　Guide students through basic level assistive technology needs supported through accommodations: textbook requests, overview of reader software, etc.

　　Review medical documentation, school records (IEP and 504), and other evidence to determine eligibility for services.

　　Meet with students to review accommodation requests and review students responsibilities and rights under the American Disabilities Act.

　　Other duties as assigned.

　　Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

　　Level Guidelines• Senior-level position applies advanced and specialized expertise and competencies• Typically receives general supervision with high level guidance on the most complex assignments• Completes assignments which are moderately difficult or difficult• Resolves issues, including atypical issues, and makes recommendations• May lead projects of limited scope• Functions as “go to.” Responds to inquiries and requests from others inside and outside work area• May act as a lead, assigning tasks and providing guidance to lower level workers• May provide supervision to one to two other staff or lead a small work team• Provides guidance to students

　　Appointment Type:Regular

　　Number of Months Employed Per Year:12 Month Work Period

　　Time Type:Full time

　　Pay Grade:PS805

　　Application Instructions:

　　To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

　　Original Posting Date: January 23, 2024

　　Posting Close Date:February 4, 2024

　　Job Requisition Number:R13846

　　By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

　　Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University's Principles of Community. (https://www.diversity.iastate.edu/connect/principles)

　　All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

　　Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email [email protected] .

　　If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

　　General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.