Description

　　Job Description

　　ITS Event Productions is a full-service event production organization capable of hosting multi-track seminars, conferences, banquets, expos, large-scale trainings, concerts, etc. for groups up to 1,500+. From superior audio visual solutions, event planning and logistic, multimedia and content production, livestreaming and audience engagement tools, we offer complete production solutions to cater to all types of events.

　　The Production Coordinator provides customer-centric intake management, calendar, organizational, reporting, and administrative support to the Event Productions under IT Support. The primary focus supports intake management and calendar logistics for customer events. A successful candidate will be able to step seamlessly into a corporate office environment, demonstrating strong organizational skills, impeccable customer service attitude, and be energetically driven to serve our customers and the team.

　　Responsibilities include:

　　Daily customer communication support and management

　　Regular scheduling of booking requests and meetings management

　　Maintains multiple event operations calendars

　　Manages meetings effectively; provides supporting documentation and aligns stakeholders

　　Improves efficiencies, and works to optimize processes

　　Coordinates project-related data and reporting

　　Works on defined projects, with straightforward goals

　　Able to identify blockers, and facilitate progress

　　Coordinating with vendors and external agencies

　　Site visit for event set up

　　Guide customer on event set up requirement

　　Create SOPs

　　Budgeting for customer events.

　　Coordinate between all stake holders to set up an offsite or onsite event

　　Identify and Initiate projects for process improvements or operational efficiency

　　Key job responsibilities

　　Event Support Request Intake through SIM tool

　　Daily customer communication support and management

　　Regular scheduling of booking requests and meetings management

　　Maintains multiple event operations calendars

　　Manages meetings effectively; provides supporting documentation and aligns stakeholders

　　Improves efficiencies, and works to optimize processes

　　Coordinates project-related data and reporting

　　Works on defined projects, with straightforward goals

　　Able to identify blockers, and facilitate progress

　　Coordinating with vendors and external agencies

　　Site visit for event set up

　　Guide customer on event set up requirement

　　Create SOPs

　　Budgeting for customer events.

　　Coordinate between all stake holders to set up an offsite or onsite event

　　Identify and Initiate projects for process improvements, operational efficiency

　　About the team

　　APAC Events Team in India supports the event requirements for all Amazonians. The Events team provides consultation and technical support for all event requirements of customers.

　　We are open to hiring candidates to work out of one of the following locations:

　　Hyderabad, TS, IND

　　Basic Qualifications

　　7+ years of Event organizing experience.

　　5+ years of experience in project management.

　　Knowledge on event set up and show running.

　　Knowledge of Basic event gear requirement and set up.

　　Knowledge of Livestreaming setup and requirements.

　　Demonstrated calendar management experience

　　Strong written and verbal communication skills

　　Preferred Qualifications

　　Understanding of event technical infrastructure and set up.

　　Outlook, Word, Excel certification or equivalent demonstrable knowledge.

　　Ability to effectively prioritize and meet deadlines.

　　3+ years of experience in a corporate environment.

　　Knowledge of Tableau, Quicksight and other data analytics tools.