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Event Sales & Services Coordinator
Event Sales & Services Coordinator-March 2024
Washington
Mar 28, 2026
About Event Sales & Services Coordinator

  Company Description

  "Why work for Accor?

  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

  Job Description

  Event Sales & Services Coordinator

  Located in Washington’s fashionable West End and adjacent to historic Georgetown, The Fairmont Washington, D.C. welcomes guests in capital style.  A sunlit urban oasis that soothes the spirit, the Fairmont, perfect for business or leisure travel, celebrates many local Washington traditions.  Known for its engaging service and stylish surroundings, the Fairmont offers 415 spacious guest rooms and suites that provide our guests a welcome retreat.   A relaxing visit to the Fairmont Fitness Center, indoor pool and serene courtyard garden will also provide guests with an array of rejuvenating experiences.  

  If creating memories and being part of an exceptional guest experience appeals to you, you may be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C.

  Schedule: 9am – 6pm, Monday through Friday

  Responsible to: Director of Events, Senior Event Manager, and two Events Managers. Works in partnership with the Administrative Team of the Executive Office.

  Overview: The events coordinator is the primary source in the production and distribution of all departmental and client paperwork.  He or she will represent the department both within the hotel and to clients in a professional and results-oriented manner on the phone, by email and all other means of communication.  The events coordinator is responsible for providing support and assistance to other team members and hotel associates as the need arises, and will assist in creating new ideas and systems that, eliminate defects and increase productivity and revenue. 

  Job Responsibilities:

  Completes all departmental administrative work in a timely and accurate fashion, based upon deadlines set.

  Maintains awareness of all details for Events in order to assist team and expedite information to all hotel departments.

  Assists team in preparing correspondence, memos, BEO’s, resumes, thank you letters, introduction letters, proposals and any other required documents.

  Distributes all correspondence, BEO’s, resumes and appropriate forms.

  Answers telephone calls when managers are unavailable, taking messages and when appropriate, offering knowledgeable assistance to clients and guests

  Assists managers in routing meeting specification changes

  Assists all internal and external clients with any requirements and assistance as needed so that the hotel is always represented in a successful and service oriented manner.

  Assists the other Administrative Assistants with  assigned administrative duties which include:

  Readerboard

  Guarantee Sheet

  Change Log

  Resume Reminder

  BEO Reminder

  Resume Packet

  BEO Packet

  BEO Distribution

  Performs any additional projects or duties assigned by the DOCS/CSM/EMM.

  Follow hotel-grooming standards as outlined by Human Resources.

  Provide support for this position with timely arrival and departure and consistent attendance.  Excessive tardiness or absence will be handled according to guidelines set by Human Resources.

  Support the hotel’s ongoing service and standards and philosophy.

   

  Qualifications

  Qualifications:

  Proven ability to plan and organize events effectively, with an acute sense of detail & creativity

  Assertive, professional and positive with a proven ability to develop and lead in a team environment

  Understanding of computers and applications with a strong working knowledge of MS Word, Outlook, Excel and Opera.

  Must be able to work independently and maintain a positive attitude within a very busy environment

  Excellent interpersonal and communication skills, both written and verbal

  Service oriented manner both personally with external and internal clients as well as on the phone and email.

  Additional Information

  Our commitment to Diversity & Inclusion:

  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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