Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Blood Bank Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution

Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements

Maintains high credibility and ownership of system activities within assigned application

Works directly with Operations and provides input on system design and capabilities

Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs

Analyze operational requirements and system capabilities to propose effective solutions

Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities

Performs unit, system, and integration testing per standards and documents outcomes

Work with Application Team to ensure applications are well supported and implementations are properly executed

Follow defined standards, promote best practice principles, and participate in change control process

Optimizes, maintains and supports application/system as required

Participates effectively as a team member to achieve team goals and objectives

Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable

Initiates escalation procedures

Identify potential issues and refer more complex issues to appropriate level of support

Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles

Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan

Meet application deliverables, project timelines, and delivery weekly status reporting

Timely project and data tracking with input of weekly time tracking

Performs other related duties assigned by supervisor

In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care Life Sciences, Digital Banking Payments, Investment Wealth Management, Insurance, Telecom, Media and Energy Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required

Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

5+ years of recent experience with an implementation

Must have a current Epic Blood Bank certification

Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support

Demonstrative understanding of technical documentation

Limited immigration sponsorship may be available

Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

Strong desktop skills including Word, Excel, PowerPoint

Work Experience/Direct Knowledge of clinical area or business area to be supported

Experience with SafeTrace or SCCLab

Analytical ability to manage multiple projects and prioritize tasks into manageable work products

Can operate independently or with minimum supervision

Excellent Written and Communication Skills

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.