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Engineering Operations Technician (AWS GovCloud Region), DCC Communities
Engineering Operations Technician (AWS GovCloud Region), DCC Communities-May 2024
Hilliard
May 11, 2025
ABOUT AMAZON
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10,000+ employees
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About Engineering Operations Technician (AWS GovCloud Region), DCC Communities

  Description

  How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

  AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians I (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

  We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

  Key job responsibilities

  Supervise contractors who perform servicing or preventive maintenance

  Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements

  Perform root cause analysis for operational issues

  Troubleshoot facility and rack level events

  Ensure all personnel on-site follow safety protocols

  Work on-call and a rotating schedule as needed

  Take daily operational readings and provide metrics reporting to senior engineers

  Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization

  A day in the life

  All physical requirements are expected with reasonable accommodations

  Walk job sites in uneven terrain

  Work at heights and from ladders

  Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl

  Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more

  Carry objects weighing up to 49 pounds for short distances

  Work shifts longer than eight hours in duration

  Respond to off hour emergency calls

  Maintain balance and perform construction tasks while on a ladder

  Coordinate body movements when using tools or equipment

  Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

  We are open to hiring candidates to work out of one of the following locations:

  Hilliard, OH, USA

  Basic Qualifications

  High school diploma or equivalent

  2+ years of electrical or mechanical experience

  2+ years of data center or mission critical facilities experience

  Preferred Qualifications

  4+ years of Data Center Engineering Experience

  Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling

  Meets/exceeds Amazon’s leadership principles requirements for this role

  Meets/exceeds Amazon’s functional/technical depth and complexity

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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