Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role
Reporting to the APAC P&C Shared Services Lead, the Employee Connection Specialist is part of the Tier 1 P&C Shared Services' Employee Connection team in APAC. The P&C Shared Services team designs and runs the infrastructure to deliver outstanding employee services and experience in Warner Bros. Discovery.
This role is based in Singapore and will be a key player, regularly interacting with employees to support and address their HR needs. Supports and executes standardized processes that are repeatable in nature including employee onboarding and offboarding, benefits, mobility, operations, and compliance in Singapore and SEA. The hire will be expected to be highly independent and proactive in identifying and implementing positive change and improvements to scale a great employee experience aligned with our culture.
Your Role Accountabilities
Responds to employee inquiries in a timely mannerPerforms HR transactions in WorkdayAssists with reorganizations including position managementPrepares payroll informationOnboards/Offboards employeesExecutes HR-related processesOversees benefits and responds to benefits issuesTracks probation periodsAssists with reporting and auditProvides employment verificationProactively identify potential issues and escalate unresolved matters to Tier 2, Team Lead, or relevant stakeholders/COEs
Qualifications & Experience
Passionate about customer experienceAt least 3-5 years of experience in the general field of Human Resources services and administration in a dynamic, fast-moving environmentLocal speaker with a fully professional level of English (and at least one more language from the region, e.g., Chinese/Mandarin language would be helpful in communicating with stakeholders)Proven knowledge of international employment, payroll, global mobility practices, social security, and labor laws in Singapore (and SEA/APAC a plus)Demonstrated effectiveness working with contact center technology including but not limited to contact center tracking system and Human Resources Information Systems (HRIS) - Workday knowledge preferredAdvance skills in Microsoft Office, (and O365, SharePoint)Ability to manage, influence, partner, negotiate, and effectively communicate through verbal and written methodsAdaptive and flexible to new ideas and changeAbility to effectively manage sensitive and confidential issues, complex and challenging cases, and customers
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits...
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at [email protected].