Position Summary:

　　The ED EST is responsible for providing and supporting patient care and an exceptional patient experience in the ED. The ED EST is also responsible for supporting efficient throughput of both discharged and admitted ED patients.

　　Education, License & Cert:

　　High school graduate/GED or equivalent

　　BLS required

　　Experience:

　　Previous customer/patient relations experience preferred

　　Minimum 2 years of experience as a Patient Care Technician/CNA preferred

　　EMT/EMT-P preferred

　　EKG certification preferred

　　Phlebotomy certification preferred

　　Essential Functions:

　　Stocks and organizes ED supplies and equipment including dietary supplies

　　Transports patients into and out of the ED including assisting patients from private vehicles, moving patients via wheelchair, stretcher, or hospital bed

　　Measures and documents vital signs accurately and timely

　　Present in the ED waiting area providing support and information to patients and families awaiting care or test results

　　Keeps Nurse First or Charge Nurse aware of patient or family changes or increased anxieties. Alerts RN to any patients expressing the desire or demonstrating behaviors concerning for leaving without being seen.

　　Performs phlebotomy as ordered by the provider or per Nursing Protocol orders

　　Performs circulating role during trauma activations

　　Performs POCT (and daily QI) and documents results; follows procedure for reporting critical results

　　Performs EKGs as ordered by the provider or per Nursing protocol orders

　　Responds to call bells

　　Assists patients as needed (e.g., ambulation, bed pans, comfort measures)

　　Performs hourly rounding in conjunction with the ED RN; documents same in the EHR

　　Performs 1:1 suicide watch as requested

　　Performs the sitter role as requested

　　Identifies needed repairs to equipment or department and submits work orders for same

　　Maintains pre-hospital equipment in an organized clean manner and communicates with pre-hospital providers

　　Participates in ED staff meetings and ED Shared Governance

　　Other Duties:

　　Performs clerical tasks and duties as assigned

　　Other duties to support departmental operations as assigned

　　The pay for this position ranges from $16.00-$25.16 per hour.