Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, PandH, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

　　Job Overview

　　As the Electric Drive Truck Technical Service Representative, you will effectively communicate/liaise between Product Support, Product Engineering and Komatsu Service Centers to assist with truck assemblies, commissioning and technical support.

　　Key Job Responsibilities

　　Support Komatsu mining products across the U.S. service network.Lead and assist with new equipment assembly and commissioning across the U.S.Provide high level technical support and development of junior techniciansTroubleshoot high level technical issuesPrepare clear and concise service reports relating to services performedSupport Autonomous mining projects across U.S.Extensive travel across North AmericaOperate and maintain company issued vehicle according to company fleet policyQualifications/Requirements

　　10+ years of related industry experience. 8+ years of product level experienceAdvanced understanding of technical specification, blueprint and schematic readingStrong commitment to safetyExcellent verbal and written communication skillsAbility to manage product issue campaigns and product level teams/groupsAbility to prepare formal reports usable by all facets of the organizationAdvanced understanding of technical specification, blueprint and schematic readingAbility to lead and conduct repairs in field with maintenance and repair personnelAbility to collect and analyze data. Ability to prepare formal reports on findings and supply recommendationsAbility to produce training material and assist in training of field service techniciansExperience performing service on and assembling electric and/or mechanical drive mining haul trucks and other loading and haulage equipmentExperience working on autonomous loading and haulage equipmentElectrical control system experienceAdditional Information

　　Extensive travel requiredKomatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.