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Director, Partner Success (remote)
Director, Partner Success (remote)-March 2024
Watertown
Mar 29, 2026
About Director, Partner Success (remote)

  Responsible for the effective management of EdAssist’s relationship with its premiere education network partners. The focus of this position will be to enhance and strengthen existing relationships and successfully launch new education partnerships. In this highly visible role, you will report directly to the VP of Education Strategy.

  Bright Horizons is a leading provider of workforce education programs that future-proof organizations by building employee skills. We know the best organizations are fueled by people inspired by their jobs and professional possibilities. We help top employers around the country provide that inspiration, with affordable, targeted, and guided education programs that build professional futures. Our goal is to create pathways and learning opportunities that align employees’ career goals to organizational skills needs, addressing engagement, filling talent gaps, and transforming workforces to be ready for the future.

  What you will be doing:

  Responsible for facilitating and managing the development and retention of mutually beneficial education partner accounts to support the company’s strategic objectives.

  Provide partner-facing support and oversee the operations of a portfolio of EdAssists’ highly integrated learning partners. Serve as the primary point of contact, understand partner success criteria, address questions, resolve issues, and serve as a trusted business advisor.

  Scope, prioritize, and oversee work to ensure contracts are fulfilled and honored in good faith. Drive operational excellence to ensure both EdAssist and the partner meet their goals and are satisfied with the results of the collaboration.

  Strategize a comprehensive engagement and communications strategy that maintains high partnership satisfaction

  Collaborate cross-functionally with internal teams to develop and execute on-going communication and marketing plans to ensure partners experience maximum return on their partnership (primarily through visibility to prospective students, enrollments, etc.) and continue to view EdAssist as a strategic partner.

  Lead and manage the Education Partnership Success team

  What we hope you will bring to this role:

  Bachelor's Degree and 10 years of relevant Experience required

  Strong relationship management skills.

  Ability to work well in a collaborative environment.

  Ability to communicate the values and mission of the organization and full range of EdAssist and Bright Horizons services offered.

  Compensation Range:

  The annual salary range for this role is: $120,000 - $130,000

  The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

  Life at Bright Horizons:

  Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

  Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

  HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

  Contact us at [email protected] or 855-877-6866

  Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .

  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or [email protected] . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

  Passion, Potential, and Possibilities

  All three await you in a Bright Horizons ® career. Whether you work in one of our child care centers, a corporate office, or a family’s home, you’ll be part of a company named 20 times as one of FORTUNE’s “100 Best Companies to Work For.” (https://youtu.be/IkTDOR2cFHA) ​​​​​​​Join a team driven to make a difference, one child, one family, and one organization at a time. Come build a brighter future with us .

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