Introduction

　　The Economist Intelligence Unit (EIU) is a world leader in global business intelligence. We help businesses, the financial sector and governments to understand how the world is changing and how that creates opportunities to be seized and risks to be managed.

　　At our heart are forecasts for the majority of the world’s economies. We seek to analyse the future, delivering data and insight through multiple channels, allowing our clients to make better decisions.

　　We’re changing. We are adopting new back-end data management, forecasting and content systems, which will ensure we can continue to develop and deliver innovative and personalised solutions for our clients.

　　A highly collaborative team of Analysts, Product Managers and Engineers are working together on procuring and implementing new editorial tools to support our rapidly changing content creation and delivery processes. As the Editorial Tools Manager you will manage a collection of these inhouse and outsourced tools utilised by our Analysts, and ensure that these systems are functioning as expected at all times.

　　You will work closely with our Editorial teams and our internal engineering teams and external suppliers. You will ensure that processes run smoothly, that changes are implemented efficiently and that users are effectively trained on the tools that enable their everyday work. As well as ensuring that the day to day runs smoothly, you will be focused on continuous improvement in terms of how we deliver our applications to ensure best practice and ongoing innovation of our content.

　　Accountabilities

　　How you will contribute:

　　Don’t feel you have to tick every box, the ‘perfect candidate’ doesn’t exist. If you think you can do most of what we are looking for, you could be exactly what we need!

　　Can you:

　　Understand B2B content creation, and the templates, workflows, permissions and content rules that ensure the smooth publishing of large content volumes?

　　Balance the needs of your community with the priorities of the business and a budget?

　　Execute on strategic direction set by the leadership team working with internal stakeholders and vendors

　　Identify complexity in projects/services/processes and proactively work with teams to scope and prioritise resolutions

　　Work within agile cross-functional delivery teams

　　Experience, skills and professional attributes

　　The ideal skills for this role include:

　　Worked with web based CMS solutions, ideally not just authoring in such a system but also some semi-technical system experience

　　Complete understanding of data and content flows through CMS and workflow/scheduling systems

　　Managing and prioritising backlogs, both in terms of software development, content needs and user needs

　　Experience with hands on training and the creation of training materials

　　To succeed in this role it would be an advantage if you possess:

　　Expertise in problem solving and analysing complex requirements.

　　Effective management and communication skills

　　Confidence to work with all levels and across multiple cross functional teams

　　Experience in testing software and managing ongoing training programmes for users

　　The ability to prioritise, manage competing requirements and to say no politely when required

　　Job LocationsIndia-Gurugram

　　ID 2023-9864

　　Function Economic Research