POSITION SUMMARY :     Team Lead is r esponsible for assisting a wide variety of warehouse activities including shipping and receiving goods. Supporting the Management Team with the day-to-day operation of the warehouse, responsible for a group of associates and ensuring an efficient warehouse operation in achieving business targets. Provide management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, KPIs, and quality standards are met to meet the requirements of the customer. Develop the team by focusing on individual performance and support requirements to achieve high standards, whilst fostering a culture of working safely.

　　FUNCTIONS OF THE JOB:

　　Partnering to ensure all picking/packing/shipping deadlines and priority cut-off times are met.

　　Reviewing daily pick errors with pickers. 

　　Ensuring all waves are printed, distributed and picked to meet deadlines while maintaining first-in-first out concept. 

　　Identifying special instructions on pick tickets to comply with salesperson’s request. 

　　Conducting timely research to locate product to prevent backorders. 

　　Helping to attract and retain qualified and motivated workforce; while fostering new ideas for improvements. 

　　Continuously develop direct reports by coaching and grooming them for excellence.  Document progress and ensure associates are cross-trained to provide adequate coverage in key processes. 

　　Tracking and maintaining productivity standards and assessing staff, supplies, and equipment needs.

　　Maintaining clean and safe work area and securing building/operations at end of shift.

　　Performing additional duties as assigned.

　　Delegate tasks and set deadlines

　　Oversee day-to-day operation

　　Monitor team performance and report on metrics

　　Motivate team members

　　Discover training needs and provide coaching

　　Listen to team members’ feedback and resolve any issues or conflicts

　　Recognize high performance and reward accomplishments

　　Performing additional duties as assigned.

　　Physical/Visual Activities or Demands : Physical/visual activities or demands that are commonly associated with the performance of the functions of this job.

　　While performing the duties of this job, the employee is regularly required to sit, talk, hear, walk, and lift packages up to 50 lbs.

　　POSITION QUALIFICATION REQUIREMENTS

　　Education/Experience:

　　College Degree Preferred

　　1+ years related warehouse experience

　　Skills and Abilities :

　　Experience with Manhattan WMS/SAP preferred

　　Self-motivated, hands-on, and flexible

　　Must be able to identify problems and resolve them in a timely manner; possess a sense of urgency and ability to prioritize tasks and resources appropriately. 

　　Promote an environment conducive to maximum employee morale, productivity, and effectiveness

　　Proficient in all MS Office applications (Excel, Word, Outlook) and internet

　　Professional verbal communication skills and customer service orientation

　　Analytical ability to summarize data and data entry skills

　　Excellent organizational and follow-up skills with attention to detail/accuracy

　　Ability to thrive in a fast-paced, diverse environment while managing multiple tasks

　　Machines, Tools, Equipment and Work Aids which may be representative but not all-inclusive of those commonly associated with this position:

　　License(s) /Certification(s) Required :  None Required

　　This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

　　Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

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