Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
The Ecosystem Engineering Technical Sales plays a crucial role in supporting the global partner sales function by creating and implementing development and training programs tailored to various roles, products, and skill levels. The primary objective is to enhance partner readiness, leading to increased revenue. Key responsibilities include onboarding, curriculum development, content training, and analytics to drive revenue through a comprehensive understanding of IBM software products.
Collaborating closely with the Brand Partner Specialist and Partner Technical Specialist, this role defines enablement objectives. The Ecosystem Engineering Technical Sales utilizes insights and requirements to facilitate ongoing learning for partners, ensuring their success at scale.
Key Duties and Responsibilities:
Collaborate with the IBM Brand Ecosystem team, External Channel Partners, and Ecosystem Technical team to identify knowledge, skills, and products enablement requirements for partners.
Act as a consultant to partners, understanding and addressing their enablement needs.
Manage partner enablement plans across various partner types, sizes, and product portfolios.
Proactively engage with regional partners to develop enablement plans.
Effectively communicate available training and certifications to partners.
Manage within a large matrixed organization and recommend training paths for sales, presales, and technical roles.
Work with local partner managers to align partner plans with business goals.
Identify gaps in existing course content and adapt accordingly.
Leverage needs analysis to recommend, design, and develop self-directed or instructor-led training plans.
Measure and assess the effectiveness of enablement programs to inform future requirements.
Identify areas requiring additional learning and reinforcement.
Review and evaluate resources, updating, replacing, or retiring content as needed.
Continuously evolve and refine the enablement and training solutions strategy. Goals:
Enhance Partner Readiness:
Achieve a X% increase in the completion rate of partner training and development programs within the first year.
Drive Revenue Growth:
Attain a X% year-over-year increase in revenue generated through Focus partners with enablement plans.
Proactive Outreach:
Reach and engage with at least 80% of focused partners through proactive enablement outreach initiatives.
Training Path Recommendations:
Implement training paths resulting in a X% increase in partner upskilling for sales, presales, and technical roles.
Required Technical and Professional Expertise
5 years of experience in sales, presales, or services roles.
Ability to clearly define meaningful business impact and success metrics for enablement and training solutions.
Consultative approach with a proven track record of effective collaboration and influence at all organizational levels.
Ability to thrive in ambiguity, effectively addressing issues without predefined processes or solutions.
Excellent presentation and communication skills.
Tenacious, confident, and self-motivated individual.
Highly analytical, data-driven, and numerate.
Partner management experience.
Proven experience in developing regional partner enablement plans.
Critical thinking and creative problem-solving skills.
Excellent written and spoken English; additional language fluency is advantageous.
Adaptive, flexible, proactive, and results-oriented.
Preferred Technical and Professional Expertise
NONEAbout Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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