Description MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:

　　• Understands core clinical workflows, processes, and interdependencies. Research trends and best practices in relation to healthcare application software. Promotes workflow analysis, process redesign and adoption of software tools for performance improvement.

　　• Develop, lead, and mentor staff responsible for analysis, build and overall project delivery. Regularly perform gap analysis on resources to maintain optimum efficiency.

　　• Provide leadership by identifying and communicating strategy on relevant areas of oversight for process improvement.

　　• Assist with formulation of annual and supplemental departmental planning based on these metrics including performance appraisals of staff accountable for the individual metric.

　　• Developing, communicating, and managing the Epic environment strategy, including data migration methods and schedules

　　• Developing new or enhancing existing change control processes to include Epic components and build

　　• Establishing a sign-off process for Release Authorizations (RAs) from Epic

　　• Participating in or leading change control, upgrade planning, maintenance window planning, and go-live planning committees

　　• Designing data migration strategies and managing large data loads

　　• Coordinating and managing the Epic upgrade and update activities of the application and technical team leads

　　• Tracking update and patch levels for each production and non-production environment and servers

　　• Creating and maintaining documentation for use in infrastructure configuration, maintenance, and upgrade planning

　　• Communicating information about environment activities (refreshes, maintenance windows, upgrades, patches) and enforcing proper environment use for build, testing, and training to project team and end users

　　• Provides technical/clinical workflow guidance including application configuration. Reviews, analyzes, and evaluates systems needs to develop recommendations for our clinical care teams.

　　• Facilitate the implementation process and workflow redesign associated with the ancillary applications. Advise staff on the adoption of processes that improve efficiency with all applications. This includes, but is not limited to, software evaluation, project management, resource planning, process change, application training, dictionary build, application testing, integration testing, data conversion and production support.

　　• Performs other special projects and duties as assigned.

　　QUALIFICATIONS/REQUIREMENTS:

　　• Bachelor’s degree required.

　　• Minimum 8 years of experience (5 years in a leadership capacity) implementing and/or supporting Epic applications to improve patient care.

　　• Minimum 5 years of experience working with Epic

　　• Obtain, if not already certified, two Epic certifications including one in Beacon, Beaker, Cupid, or Radiant.

　　• Complete/Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges

　　• Experience working with and managing staff in a matrix-management model.

　　• Experience working with clinicians, especially physicians, is also required.

　　• Possess excellent team management, communication and leadership skills and a commitment to fostering diversity, inclusion, and a culture of innovation Requirements Certified Epic, Epic Certification, Epic Beaker, Epic Cupid, Epic Radiant Technology Doesn't Change the World, People Do.®

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　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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