Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

　　As a Driver Operations Assistant, you will play a pivotal role in supporting Via’s driver recruitment operations in Germany. You will drive continuous improvement and collaborate closely with internal teams and external agencies to achieve hiring targets, maintain high driver satisfaction and retention, and ultimately enhance the overall experience for users of Via-powered mobility services  across Germany. 

　　What You’ll Do:

　　Work closely with our Driver Operation  teams to ensure we have the the right number of drivers for each one of our services Acting as the point of contact for designated drivers across Germany, you will prioritize operational issues and implement creative solutions to solve problems in real-time Support the Operations team with topics including driver recruitment, retention, payroll and more Interact staffing agencies to ensure they have solid pipelines of candidates, and  hold them accountable to meet ambitions goals  Respond to driver candidate questions and coordinate interview booking ensuring an excellent candidate experience Be accountable to collect and maintain driver data, ensure new hires meet our high compliance standards Work with a broad interdisciplinary team to help scale operational processes, systems, and tools to sustain rapid growth

　　Who You Are:

　　Minimum of 1 year of work experience, which can include time as an intern, working students or in any other professional capacity Entrepreneurial attitude - you like to work independently and assume responsibility At least C1 level in German and able to professionally communicate in of English: most of your day-to-day interactions will be in German but you’re joining an international organization and you’ll be collaborating with English-speaking colleagues around the world A savvy and tactful communicator, you intuitively find the right tone and feel comfortable working with people at all levels and from a wide range of backgrounds A true team player, - you enjoy working in an energetic team environment Experience recruiting high-volume roles or at high-growth companies is a plus What We Offer

　　The possibility of working for a company who has a strong mission of improving the quality of life for those who need it most A flexible hybrid work model with a lovely office situated in the heart of Berlin, at Rosa-Luxemburg Straße €14 / h base pay for a 40 h work week, which can be more depending on the shifts and hours you work 30 days of vacation per year Urban Sports Club membership Joining a global employer with over 600 mobility deployments in 35+ countries We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. 

　　We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

　　Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

　　Ready to join the ride? 

　　Via is an equal opportunity employer.

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