Home
/
Customer Service
/
Document Support Specialist
Document Support Specialist-October 2024
Fairfax
Oct 31, 2025
ABOUT CGI
CGI is a leading provider of IT and business consulting services with 90,000 professionals across 400 offices worldwide.
10,000+ employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Document Support Specialist

  Document Support Specialist

  Position Description

  CGI Federal is seeking a The Document Support Specialist to provide support to the GSS team at the CGI Federal office by performing various clerical and repetitive manual functions with high attention to detail and accuracy.

  Your future duties and responsibilities

  The Document Support Specialist will perform duties such as:

  • Courier packages acceptance and routing.

  • Basic review of application packages for completeness against checklist.

  • Sort packages by "complete" and "incomplete"

  • Create and affix barcodes to the "complete" applications.

  • Data entry, look-up files

  • Perform Quality Control in verifying that application data matches barcode labels.

  • Packing, Sorting, Mailing

  • Drive to client location in Washington, DC, twice a week, using office vehicle.

  Required qualifications to be successful in this role

  EDUCATION/EXPERIENCE REQUIRED

  • High School diploma (or) 2 years of experience as a Support Associate Level I or II (or) 2 years of experience performing customer service support functions, and

  • Quality Control experience in verifying that application data matches data on applicant portal or similar QC experience, and

  • Four (4) years of general office experience, including.

  oInternational Passport experience (preferred).

  oThree (3) years of experience utilizing a variety of office software, specifically:

  MS Word, MS PowerPoint, MS Excel and MS Outlook.

  Requirement to be successful in this role:

  • Must meet all qualification requirements of the Support Associate Level I.

  • Ability to effectively and politely interface with client and others.

  • Ability to demonstrate excellent customer service and data entry skills.

  • Must be able to work independently.

  • Ability to comprehend and communicate clearly.

  • Ability to learn and recall information about the process.

  • Must have a valid driver's license.

  • Must report to the office daily. (This is not a remote position)

  #CGIFederalJob

  Hourly Rate: $21.47/hour

  CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.

  At CGI Federal we call our professionals "members" to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal's benefits include:

  Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.

  401(k) Plan and Profit Participation for eligible members

  Additional benefits determined by your Service Contract Act:

  • Paid Time Off (PTO)

  • Paid Federal Holidays

  • Health & Welfare Benefits

  Insights you can act on

  While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

  When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

  At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

  Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

  Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

  CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected]. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

  We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

  All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

  CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Associate Sales Representative - San Francisco Bay Area - Patient Handling
Why join Stryker? We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryk
Remote Call Center Associate
Basic Qualifications: • 1 year of Customer Service in a medical office or hospital • 1 year of computer experience with Windows PC apps • 1 year of work from home experience Requirements: Job Role in
Community Solutions Technical Support Rep 1
At A Glance Starting pay: $20.00 per hour, plus .75 shift differential for shifts that start at or after 11:00 AM.90 days of paid training.Full-time entry-level customer service role resolving bulk/m
Customer Service Representative
This is an onsite role!! Mid Shift. Schedule around 1-9:30pm. Will include at least 1 weekend day, 40 hours per week. Must be able to train first 13 weeks, Tuesday-Saturday from 12:30-9pm. At a Glanc
Associate Technical Support Engineer
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Sal
Bilingual Customer Service Representative
Description Leidos is currently seeking Bilingual FHA Customer Service Representatives to support the US Department of Housing and Urban Development (HUD), Office of Single Family Housing in their Mi
Senior Field Service Representative
Eaton's ESSG EESSD Electrical Engrg Svcs Systems Div division is currently seeking a Senior Field Service Representative. Field Service roles offer company car and guaranteed 40-hour paid week. The e
Customer Service Representative - FT
$16.50/hour Up to $1,000 Retention Bonus Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working
Acute Patient Access Services Representative
Primary City/State: Sun City West, Arizona Department Name: Admitting-Hosp Work Shift: Day Job Category: Revenue Cycle Schedule: Tuesday - Friday 8:30am to 4:00pm and Saturday 8:30am to 5:00pm Enjoy
Customer Service Representative - FT
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail sto
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved