Summary
The Dispatcher is primarily responsible for operating the 911 emergency and administrative telephones, fire and security alarm systems, CCTV, Criminal Justice Information Services (CJIS) Terminal, 2-way radio and emergency warning and notification systems, CCTV/voice recording systems and the Computer Aided Dispatch (CAD) system.
Responsibilities
Required to follow all company personnel and safety policies and perform all assigned duties in a safe work manner.
Track and record all incidents with a chronological listing of events using the CAD system.
Must be able to work flexible hours to include weekends and holidays if needed.
Other duties as assigned
Qualifications
High School Diploma or GED and three (1) year of responsible dispatcher experience.
Experience with executing emergency response plans using first response force.
Must possess and maintain a valid state driver’s license.
Meet and maintain the requirements of NFPA 1061, Professional Qualifications for Public Safety Tele-communicator and Emergency Medical Dispatch and NFPA 1221, Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems.
Possess certifications in the following systems: the National Criminal Information Center (NCIC) reporting system; the CJIS; and the National Incident Management System (NIMS) Incident Command System IS-100 and IS-700.
Must be able to obtain a DoD security clearance, but not required to start.
Must be able to meet drug testing and alcohol – free workforce requirements to include random drug and/or alcohol testing.
Knowledge, Skills and Abilities:
Knowledge of standard office and administrative practices and procedures including business letter writing, records management, report preparation, and filing methods, correct English usage, including spelling, grammar, punctuation, and vocabulary, modern office methods, equipment and procedures.
Ability to provide varied technical and administrative assistance; use initiative and sound judgment within established guidelines; organize, coordinate, and prioritize a variety of assignments with varying deadlines; work effectively under pressure with frequent interruptions; handle difficult, confidential, and sensitive assignments; organize and maintain a variety of confidential records, reports, and files
Effective oral and written communication skills.
Excellent interpersonal skills.
Ability to organize and prioritize work.
Must have proficiency in a variety of computer software applications in word processing, spreadsheets, database, (MSWord, Excel, Access, PowerPoint), and Outlook.
Physical Demands : (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required towalk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.Work Environment : (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program