Job Number 24010265

　　Job Category Information Technology

　　Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

　　Schedule Full-Time

　　Located Remotely? Y

　　Relocation? N

　　Position Type Management

　　JOB SUMMARY

　　Leads and manages technology projects and deployment team that services for managed, franchised and above property locations in the US and Canada. Engages with diverse stakeholders to guarantee the alignment of organizational needs in the implementation of initiatives, fostering support for the objectives of the IT organization within the US & CAN Continent. Models aspects of a project planning framework to ensure the functionality, deployment and support needs are well documented, communicated and met through high-profile initiatives. Accountable for services being created and delivered in accordance with service level agreements, department’s internal criteria and with high customer satisfaction. Manages vendor responsibilities when applicable.

　　CANDIDATE PROFILE

　　Education and Experience

　　Required:

　　Undergraduate degree or equivalent combination of education, technical training, or work/military experience.

　　8+ years’ progressive technology related and/or business leadership/consulting experience.

　　2+ years’ project management experience of complex and cross-functional initiatives.

　　2+ years’ experience in IT annual business planning and execution.

　　Ability to travel up to 20%.

　　Prior experience with management of others.

　　Preferred Skills and Attributes

　　Project Management Certification (PMP).

　　Proven experience with building relationships and consensus across a matrix and diverse work environment to include a broad group of stakeholders.

　　Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.

　　Demonstrates ability to influence others without authority and building sponsorship for key initiatives/programs with senior leaders.

　　Strong written, verbal communication and presentation skills to develop, present and get buy in with strategic plans from variety of stakeholders.

　　Strong analytical skills for planning, estimating, budgeting and monitoring project work

　　Experience with tracking and analytics tools such as Smartsheet and PowerBI.

　　Strong experience/understanding in Lodging or Hospitality operations.

　　Collaborator, Strategic thinker, creative leader and adaptable to a fast pace changing environment.

　　Ability to quickly gain a clear and comprehensive understanding of Lodging and Brand strategies, priorities and initiatives and represent them to various constituencies across the organization.

　　Ability to form and foster high performing teams that implement change and effect accountability.

　　Ability to manage internal/external and direct/matrixed resources that are remotely located

　　Experience with Marriott’s technology operational systems (e.g. PMS, Networking etc.) that enable the business.

　　CORE WORK ACTIVITIES

　　Collaborates with senior leadership to define and prioritize deployments of technology initiatives aligned with US & Canada Continent IT organization’s goals and roadmap.

　　Works closely with key stakeholders, including IT, operations, finance, communications, security, and other relevant departments, to gather requirements and ensure alignment with project goals.

　　Supports, aligns and partners with project, implementation, and portfolio management teams to support successful execution and tracking of US & Can technology deployments.

　　Represents the stakeholders’ technical and operational interests in the development and design, functionality, deployment, tracking, compliance and support of initiatives

　　Monitors project progress and addresses issues promptly to keep projects on track.

　　Manages contracts, allocates resources effectively, and optimizes project delivery efficiency ensuring financial recovery.

　　Collaborates with HR for team development, ensuring a skilled and motivated workforce.

　　Identifies potential risks and develops mitigation strategies to minimize project disruptions.

　　Fosters collaboration between technical and non-technical teams to drive successful project outcomes.

　　Establish and maintain project management processes, ensuring adherence to best practices and standards.

　　Communicates and leads change management efforts for stakeholders in support of technology initiatives

　　Works with the Implementation team to establish and enforce processes to ensure the delivery of projects on time and on budget with a high level of stakeholder satisfaction.

　　Implement testing methodologies and conduct post-implementation reviews.

　　Reviews and improves implementation methods to reduce project costs and increase effectiveness without jeopardizing objectives

　　Collaborates with designated business, brand and operations representatives to ensure systems are evaluated, and operations are ready to receive new technology and upgrades.

　　Validates team is prepared and well-trained on future deployment needs

　　Manages relationship with vendors supporting PSS led projects as needed

　　Leverages vendors and consultants to obtain resourcing for implementation of technology initiatives and negotiates contracts and funding.

　　Drives and validates compliance with vendor management policies/contracts (e.g. local systems, property-based tech).

　　Managing Work, Projects, and Policies

　　Coordinates and implements work and projects as assigned.

　　Generates and provides accurate and timely results in the form of reports, presentations, etc.

　　Analyzes information and evaluates results to choose the best solution and solve problems.

　　Develops specific goals and plans to prioritize, organize, and accomplish work.

　　Sets and tracks goal progress for self and others.

　　Monitors the work of others to ensure it is completed on time and meets expectations.

　　Provides direction and assistance to other organizational units’ policies and procedures, and efficient control and utilization of resources.

　　Leading Team

　　Creates a team environment that encourages accountability, high standards, and innovation.

　　Leads specific team while assisting with meeting or exceeding department goals.

　　Makes sure others understand performance expectations.

　　Ensures that goals are being translated to the team as they relate to tracking and productivity.

　　Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

　　Understands employee and develops plans to address need areas and expand on the strengths.

　　Provides the team with the capabilities needed to meet or exceed expectations.

　　Leads by example demonstrating self-confidence, energy and enthusiasm.

　　Conducting Human Resources Activities

　　Acts proactively when dealing with employee concerns.

　　Extends professionalism and courtesy to employees at all times.

　　Communicates/updates all goals and results with employees.

　　Meets semiannually with staff on a one-to-one basis.

　　Establishes and maintains open, collaborative relationships with employees.

　　Solicits employee feedback.

　　Interviews job candidates and assists in making hiring decisions.

　　Receives hiring recommendations from team supervisors.

　　Ensures orientations for new team members are thorough and completed in a timely fashion.

　　Observes behaviors of employees and provides feedback to individuals.

　　California Applicants Only: The salary range for this position is $110,550.00 to $245,238.00 annually.

　　Colorado Applicants Only: The salary range for this position is $110,550.00 to $222,943.00 annually.

　　Hawaii Applicants Only: The salary range for this position is $133,766.00 to $245,238.00 annually.

　　New York Applicants Only: The salary range for this position is $110,550.00 to $245,238.00 annually.

　　Washington Applicants Only: The salary range for this position is $110,550.00 to $245,238.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

　　All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

　　Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

　　The application deadline for this position is 28 days after the date of this posting, 01/18/2024.

　　Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.