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Director, Solutions
Director, Solutions-March 2024
Clyde Hill
Mar 28, 2026
About Director, Solutions

  Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work.The company is working on accelerating its next phase of growth through use case based solutions and solutions specific GTM motions. It is in the process of co-building solutions with its customers. It is looking for a technical product leader to drive rapid prototyping with customers and develop the repeatable and scalable solutionYou will report to the VP of Solutions. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.Key success outcomes:Repeatable and scalable solution co-built with pilot customersVision and alignment of full solution product roadmapMajor/critical aspect of the solution co-built (e.g., solution portability, enterprise grade integrations, UI/UX, templates) and ready for scale up2 "referenceable customers" established with deployed solution and a proven value propositionYou Will:Develop vision and the roadmap for the solution in collaboration with pilot customersCollaborate with and lead customer resources to test and refine vision and develop/align solution product roadmapPrioritize (based on value unlock) and align with customer and internal leadership on what to build in the MVP phaseConduct rapid customer prototyping for the solutionLead engineering capacity to quickly build Alpha solution, test it with the customer and refine/evolve the MVPWork with the core product lead to align on architecture pattern and provide customer signal/input for the development of solution roadmap to successfully return Alpha customers to core product lifecycle via our corporate product roadmapWork with Customer Outcomes Journey (COJ) team to apply and evolve the solution value architecture, and the value realization motionsWork with marketing to curate customer evidence, develop customer transformation story and help bring to the marketWork with presales to develop and showcase use case specific solutions experiences (e.g., templates, integrations, UI/UX) for top accountsYou Have:10+ years of experience in product development, B2B SaaS and/or solution development; Some consulting experience is preferredHighly preferred to have technical/engineering experience3+ years of experience interacting with customer executives and stakeholdersProven experience of building scalable products/solutionsEntrepreneurial, start up attitude, plus passionate drive and extraordinarily ability to communicate with customers, colleagues, and executivesBusiness acumen with a deep understanding of enterprise buyers, digital transformation at enterprises and strategic agenda of enterprise companiesStrong communication and interpersonal skills, with the ability to work cross-functionally within the organization, and to influence and collaborate with senior executives, stakeholders, and partners.Bachelors in Computer Science required; MBA preferredPerks & Benefits:HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUS employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearUp to 24 weeks of Parental LeavePersonal paid

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