Description Robert Half is scouting out talented Desktop Support Technicians who are able to relay difficult technical information to non-technical users in an easily understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst position, which is a permanent opportunity, is located in the Houston, Texas, area. Responsibilities - Coordinate hardware repairs with the appropriate vendors - Communicate regularly and effectively with ticket submitters - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Create records of daily data communication transactions, issues and remedial actions taken or installation activities - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - Rectify computer problems, and suggest appropriate action/solutions - Provide computer desktop support in accordance with established policies and procedures Requirements

　　Requirements - Desktop support or related experience - Experience writing procedure manuals, user instructions, business correspondence, and general report writing - Comprehensive knowledge of Microsoft Windows 10 - Microsoft Office 365, Microsoft Intune, and Azure AD experience required. Call today for Immediate Consideration!

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　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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