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Director, P&C Product Management
Director, P&C Product Management-April 2024
Phoenix
Apr 7, 2026
ABOUT USAA
USAA is a private Fortune 150 financial services company that provides banking, insurance, and investment to the military community.
10,000+ employees
Financial Services, Insurance
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About Director, P&C Product Management

  Why USAA?

  Let’s do something that really matters.

  At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

  We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

  The Opportunity

  As a dedicated Director of P&C Product Management , you will manage a team leading go to market strategy of Home telematics offerings. Developing and executing a multiyear home telematics strategy integrating connected data into risk analysis, pricing and underwriting in close coordination with partners across the insurance value chain (e.g. Innovation, Underwriting).

  Accountable for the achievement of property and casualty (P&C) insurance profit and growth targets on a national product basis. Develops strategic vision and tactical plan that will profitably expand USAA product line market share. Focuses on national product competitive and financial critical metrics to anticipate and react to potential trends. Identifies chances to create national impacts across P&C, which drive standard methodologies and innovation across organization. Responsible for developing and implementing national P&C product line strategies(s).

  We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is available for this position.

  What you'll do:

  Optimally communicates sophisticated ideas and strategies to key business partners to drive forward strategic goals for assigned state(s) or national product.

  Responsible for Working with sophisticated large data sets and develop analytical insights for implementation.

  Develop credibility with. Influences cross-functional business partners, , project teams and senior leadership.

  Drives alignment between key business partners (distribution, Agency, underwriting, marketing, pricing, and the Enterprise) to achieve strategic goals at a local market or nationally.

  Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.

  Leads regular business reviews to align knowledge of state or national performance

  Represents Product Line Leader on a national basis as subject matter authority in strategy, product improvements, underwriting, pricing, marketing, and other initiatives.

  Builds, develops, and directs a team of individual contributors through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities.

  Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

  What you have:

  Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  8 years of relevant Product or Program Management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of Product or Program Management experience.

  4 years of P&C experience.

  3 years of direct team lead or management experience.

  Demonstrated extensive knowledge of insurance products and features, competition, and competitive market conditions.

  Sophisticated negotiation skills to resolve differences while maintaining positive working relationships.

  Advanced experience in creating product briefings and making pitches to executive leadership.

  Strong interpersonal and relationship leadership skills with an emphasis on customer focus, collaboration and partnering to acquire results.

  Advanced strategic planning and execution experience.

  Experience interacting with external regulators.

  Experienced knowledge of applicable product related regulations, and risk and compliance requirements.

  What sets you apart:

  Experience in product innovation or insurance telematics offerings

  US military experience through military service or a military spouse/domestic partner

  The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

  What we offer:

  Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230- $264,200 .

  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

  Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

  For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  If you are an existing USAA employee, please use the internal career site in OneSource to apply.

  Please do not type your first and last name in all caps.

  Find your purpose. Join our mission.

  USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

  USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

  USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

  USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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